Media Cause is an award winning, mission-driven marketing and creative agency that helps nonprofits grow and accelerate their impact. We take a people-first approach to developing powerful creative, scalable growth strategies, and targeted communications that connect with individuals across their entire supporter journey: from awareness and recruitment to fundraising and advocacy, and every touchpoint in-between.
As of June 2022, Media Cause consists of 70 full-time employees along with a network of talented consultants. We have offices in Boston, Washington DC, Atlanta, and San Francisco, as well as a few team members who work remotely on a permanent basis. Our agency has grown in size every year since our founding, landing on the Inc. 5000 list for the fastest growing private companies in America three times. We have built a strong business, although impact is our North Star. In addition to winning 19 creative and effectiveness awards for our client work in 2021, Media Cause was also honored by Inc. Magazine with a Best In Business Gold Award for our positive impact on our community, our industry, and society as a whole.
Media Cause is looking for a Growth Operations Associate to help accelerate the growth and impact of organizations doing good in the world.
We’re looking for a person with a passion for driving meaningful results for clients, a hunger to continue learning in the ever changing digital world, the ability to problem solve to overcome any challenge, a passion for helping teammates succeed, and a strong desire to change the world.
RESPONSIBILITIES
- Initial lead vetting and due-diligence. Creation of lead dossier/score. Vet smaller opportunities
- Manage sales creation process to support across the sales department ensuring proposals are completed efficiently and accurately. Work with service leads to help sales teammates develop and finalize proposal frameworks.
- Help manage and advise proposals components such as case studies and client references.
- Oversee and lead the Hubspot management and reporting for the sales team.
- Lead all major sales reporting in HubSpot.
- Ensure all data (i.e. re clients and pipelines) are accurate and up to date. Facilitate/automate any current manual work.
- Identify data hygiene best practices and suggest/lead improvement processes.
- Help facilitate outbound lead-gen plan/reporting
- PM contract execution process (New upsells/renewals)
- Collaborate across sales and client success to ensure new clients are transitioned and onboarded properly.
- Enforce and oversee the sales to account transition process
- Coordinate short-term client check-ins, post-sale.
- Assist with onboarding new Growth team-mates
- Help facilitate responsibilities and follow-ups from internal sales/other meetings.
- Other duties as assigned
REQUIREMENTS
- 1-3 years of experience
- Positive, solution orientation. Team-first mindset and DNA
- Experience with Project Management strongly preferred
- Understanding of digital marketing
- Excellent communicator with proactive sense of ownership
- Experience with CRM (HubSpot) and Google software suite
- Strong attention to detail and accuracy, organizational skills, ability to multitask and prioritize
- Nonprofit experience a
- Understanding of sales processes a plus
- Marketing agency experience a plus
Company Perks & Culture
- Family first work environment with flexible work from home options to accommodate personal obligations
- Robust health, dental, and vision benefit plans for you and yours
- 401k & retirement planning
- Agency-wide profit sharing
- Unlimited personal time off (with an enforced 3 week minimum every year)
- Quarterly mental health Fridays to reset and recharge
- Flexible remote work: We’re open to candidates located anywhere in the US and support work getting done wherever it works best for the employee
- $200/month health & wellness stipend to strengthen your body and/or mind
- $1,000/year individual professional development stipend to cover any education/training that you want to pursue to grow in your role (or as a human!)
- Agency commitment to building and supporting a diverse, equitable, and inclusive agency (and we hold ourselves accountable)
- Transparent & equitable career growth opportunities: Clear path for advancement and opportunity for anyone to raise their hand for promotion every 6 months
- The ability to work with genuinely fantastic humans who care deeply about the work we do and each other
- Yearly donations made to employees nonprofit of choice to celebrate their Media Cause work anniversaries
- A culture of volunteering and giving back to the communities we work in and to the issues we care about around the world (quarterly office volunteer days will return after COVID)
This is a salaried role commensurate with experience. Media Cause is committed to hiring individuals who are traditionally underrepresented in the field of marketing. We strongly encourage all qualified people to apply.