About the Role:
Our company is growing, and we believe that our team is the key to our success! We are looking for a motivated, strategic, and business minded Business Operations Specialist to support our Operations Manager at our Adult Day Health Facility in Brockton MA. The ideal candidate for this role has an impeccable ability to pay attention to details, has strong multitasking skills, a dedication to compliance, and is energized and excited about organizational growth.
We require all employees to be fully vaccinated against COVID-19. You may be exempt from this requirement if you qualify for a limited exemption because of a medical condition or a sincerely held religious belief. We will do our best to work with each and every individual to discuss their needs, exemptions, and necessary accommodations.
Business Operations Specialist Benefits and Perks:
- Health Insurance with a 75% employer contribution
- Dental and Vision Benefits
- Supplemental Benefits including; Life, Accident, Critical Illness and Disability Insurance
- 401K with a company match
- Generous Paid-Time-Off
- Competitive pay rate
- Wellness & Self Care Benefit
- Supportive team structure and company culture with a focus on work/life balance
- Upward career movement and growth
Business Operations Specialist Essential Functions:
- Inform participants of and refer participants to available community services
- Assessing, planning, implementing, coordinating, monitoring, and evaluating the services required to meet a participant's needs
- Providing, as appropriate, coordination of the medically related physical, mental, and behavioral, service needs of a participant at the time of enrollment, during treatment and care in the Program, or at the time of discharge
- Responsible for performing the highest level of QA to ensure that the client record documentation represents the complete medical record.
- Responsible for verifying and filing various documentation into patient medical records according to policy and procedure.
- Participating in the completion of comprehensive assessments and plans of care
- Writing service coordination notes in the participant's health record upon service commencement, when significant changes occur, and at least one time every 90 days or more often as necessary to ensure the health record reflects the current clinical needs of the participant
- Assisting with any personal, social, family, or adjustment problems the participant may experience at the Program.
- Referring the participant or family to the appropriate community resources if the participant or the participant's family requires specialized counseling; and
- Coordinating services if a participant needs services from other community agencies, and no agency is acting as coordinator of services for that participant.
- Other responsibilities may be assigned
Business Operations Specialist Requirements:
- Bachelor’s degree in Human Services or a related field from an accredited college or university Required
- At least one (1) year of relevant and recent experience working with adults in a professional capacity
- CPR Certification or willing to obtain.
- Bilingual in English and Cape Verdean Creole or secondary language preferred.
- Previous experience in an adult day health setting a must.
- Must demonstrate a positive, professional appearance and attitude, sensitivity to participants’ issues and feelings, and excellent communication skills.
About Us:
Vitra Health is a Home Health Care and Adult Day Health organization that specializes in care management of adults and seniors. We are a rapidly growing company which was started to improve access to quality home health care services. We rate ourselves solely by the quality of care we provide our clients. We realize that our clients are someone’s parent, grandparent, child, friend, or neighbor – we pride ourselves on never taking this fact for granted.