Dispatcher

Essential Duties and Responsibilities:

• Monitor telephones and radio in the communications center, answer all incoming calls and ascertains nature of call, gathers all necessary information to transmit or delay.
• Dispatch for emergency responses, contact all required personnel and other local concerns in the event of an emergency situation and insures the presence of reserve units by contacting personnel designated for call-back.
• Maintain log on radio and telephone communications, location of personnel and equipment. 
• Operate radios as needed to assist in radio communications.
• Compose, type and edit correspondence, reports, memorandum and other material requiring judgement as to content, accuracy, and completeness.
• Perform other duties as assigned.

Education and Experience

• Must possess a high school diploma or GED

Knowledge, Skills and Abilities:

• Knowledge of dispatch methods and procedures used by police, fire and medical.
• Knowledge of spelling, grammar and punctuation required to compose and proofread written documents.
• Skill in communicating clearly, concisely and effectively, both orally and in writing.
• Ability to multi-task and prioritize.
• Ability to operate a variety of communications and telecommunications equipment.
• Ability to type 35 words per minute.
• Ability to read, understand and interpret moderately difficulty to complex written information.
• Ability to maintain emotional control and work effectively during emergencies, crisis situations or extremely stressful conditions.
• Must be able to read, understand, apply and retain knowledge of departmental rules, regulations and policies.

Conditions of Employment:

The Iowa Tribe of Oklahoma operates a drug-free workplace.

• Must submit to and pass applicable drug test. 
• Must be at least 18 years of age.
• Must have a valid Oklahoma driver’s license.
• Must pass background check.
• Must obtain Oklahoma Law Enforcement Telecommunications System (OLETS) certification and maintain certification during duration of employment.
• Must obtain Cardiopulmonary Resuscitation (CPR) certification and maintain certification during duration of employment.