Theater server

Job Description

Server

Accountable for taking orders and delivering food / beverages while providing prompt and friendly service.

Responsibilities :

• Deliver a consistently high level of guest service to all guests in Theater.
• Adhere to all company guidelines and standards for serving alcoholic beverages.
• Demonstrate mastery of the food and beverage menu; respond to questions about menu items and drink options.
• Interact with guests comfortably in low lighting while communicating effectively in a soft tone as to not disrupt guests.
• Display comfortable, genuine sales approach; provide insight to popular menu items and make suggestions for additional plates and drink pairings.
• Exhibit the ability to engage with multiple guests, prioritizing interactions and providing outstanding service.
• Provide Management with key signs of guest intoxication while ensuring minors are not served alcoholic beverages.
• Keep the assigned stations cleaned and stocked at all times.
• Secure payment for all checks and process checks through the POS in a timely manner.
• Build a relationship that makes guests want to return to Theater
• If asked by Management, act as a peer mentor for new staff members.

Requirements

Experience & Qualifications :

• Previous Server experience is preferred or a minimum of 1-year experience in food service / hospitality.
• Possess basic math skills and previous point of sale system experience is recommended.
• Ability to work collaboratively in a fast-paced work environment.
• Ability to create memorable guest connection with our food and beverages.
• Gain mastery of the menu and be enthusiastic about offerings.
• Ability to communicate clearly and professionally with fellow team members and management to provide exceptional guest service.
• Ability to work a variable schedule, including weekends, and shifts from morning through late night.
• Position will require frequent standing, bending / kneeling, lifting and carrying up to 50 lbs.

Team Member Incentives :

• Flexible Scheduling
• Free Telemedicine
• Dental and Vision
• Free Movie Tickets
• Food & Beverage Discounts at all locations
• Discounts through Life Mart and Tickets At Work
• Career growth potential - advancement opportunities
• Movie Screenings

Last updated : 2024-08-12