Operations Manager

Ironclad Environmental Solutions is America's Top Choice for specialty containment needs. We provide waste management services and specialty-containment solutions to a wide range of industrial sectors throughout the US. Ironclad Environmental Solutions has that small company feel, with all the resources a big company can supply. We offer generous benefits and extensive career growth and development programs, with plenty of opportunities to support our local communities and colleagues in need.

If you’re reliable, trustworthy, and not afraid to get hands-on to deliver for people who depend on you, then you will thrive on our diverse and talented team of professionals.

About The Job
The Operations Manager is responsible for ensuring operating success in the business. The Operations Manager has responsibility and accountability for driving safety initiatives and training, while implementing and assessing Operational Key Performance Indicators and Standard Work. The Operations Manager will achieve success by executing on both short- and long-term actions to improve operational excellence standards for safety, quality, delivery, costs, and inventory management.

What You'll Be Doing

• Supports regions on Health, Safety and Environment; Conducts business in compliance with all IroncladSafety, Transportation, and Environmental Policies.
• Supports employee health and safety results through creating a safer workplace, Safety Save, training and observations, and regularly scheduled assessments of the branch.
• Ensures standard work instructions are implemented; supported by robust training and communication actions.
• Ensures the fleet is compliant with all DOT regulations
• Collaborates with Branch Operation Leaders (BOL's)/Branch Managers (BM's), Regional Managers (RM's) and corporate departments to deliver key strategic initiatives by implementing Standard Work and adherence to Operational Key Performance Indicator (KPl's).
• Actively drives branch leadership to promote optimal fleet utilization and labor utilization to meet customer demand. Aligns with Operations Directors on all critical operating priorities and messaging.
• Conducts regular cycle counts of Fleet, Rolling Stock, and PPE inventories to ensure all equipment is maintained and accounted for.
• Using Capacity Planning Tools and data, ensures the branches are ready to support Unit on Rent (UOR) growth. Additional tracking and evaluation of branch Value Added Products and Services (VAPS) inventory management ensuring inventory levels are accounted for and process improvements are in place.
• Rollout, train, and monitor all service employees on current Standard Work Instructions, ensure the Branch Operating Platform is staffed properly and new process implementation.
• Ensures that the appropriate systems and technical support are in place to provide safe, timely, cost effective, high quality and efficient delivery of revenue activities.
• Conducts periodic assessments of operations at branches, evaluate performance and lead training and development initiatives utilizing the Branch Operations Assessment
• Uses Net Promoter Score (NPS) system to provide timely correspondence and to address internal issues.
• Ensures On-Time Deliveries and Returns.

Drives high levels of product quality (<60-day call & First Time Quality)

• Other duties as assigned.

EDUCATION AND QUALIFICATIONS:

• Bachelor's Degree preferred, with experience in related field
• 5 years of experience leading operations teams in manufacturing or logistics environments. This includes developing and managing budgets, creating and executing short and long-term business strategies and tactics.
• DOT fleet management experience is preferred
• Experience working in a high-profile role that has frequent contact between various departments, executive leaders, and field management.
• Experience in leading continuous improvement initiatives.
• Ability to manage multiple projects and assignments.
• Ability to thrive in a highly dynamic, entrepreneurial, time-sensitive, collaborative environment.
• Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; actively solicits feedback to improve performance.
• Strong customer presentation and communications skills and experience.
• Proven experience in a leasing business (e.g., construction materials, auto- leasing) or in Logistics, transportation, or other construction-related industry.
• Experience in working in culturally diverse, operational/functional matrix organizations.
• Proficient with MS Office/Excel/Word/Outlook.

At Ironclad Environmental Solutions , you can build a rewarding career and provide exceptional service in the process. The opportunity to advance your career is one click away at Ironclad Environmental Solutions; Apply Today!

Ironclad Environmental Solutions is veteran friendly. If you have military experience, we’d love to hear from you!

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

Ironclad Environmental Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.