Front Office Specialist

Looking for a mission driven career?

Don't just touch people's lives, help them change their lives.

Working with the Ironton-Lawrence County Community Action Organization Team is more than just a job, it is a mission. The ILCAO is a role model community agency for positively impacting people's lives. If helping people in our community overcome major obstacles in their lives like losing their job or changing careers, finding good quality housing and award-winning healthcare, or even helping children get the foundations of an excellent education sounds exciting, then we want to meet you. 

Our mission is to measurably improve the well-being of our community by providing opportunities for those in need. The ILCAO has over a dozen departments that provide services ranging from education and health care to large scale economic development projects. Our departments provide services that touch nearly every aspect of life, and our employees are mission-driven agents of change in Lawrence County. We sincerely believe that we can each be the positive change we want to see in our area.

Job Summary

A non-exempt, clerical position responsible for providing outstanding customer service to the patients and their families. Greet patients, prepare necessary forms, and collects completed forms as necessary. Following prescribed procedures, obtains financial and demographic information from patients in a sensitive and caring manner. Maintains appropriate levels of confidentiality. Uses the practice management system to verify and update patient data and scheduled appointments as necessary. Under supervision of provider(s) and the Site Manager, he/she participates in providing health promotion, health maintenance and management of illnesses for patients of the Family Medical Centers. 

Qualifications:

1. Education: High School diploma or equivalent 
2. Experience: One year of experience in a medical/ dental office, customer service or reception, preferably in a medical/dental office. 

It's a great place to work!

At ILCAO we consider our team members to be more than just an employee, they are a highly valued part of our organization. To show our appreciation and the value we place on our team members we offer competitive pay and a long list of benefits. Here are a few: 

• Medical Insurance 
• Company paid single Dental and Vision coverage
• Paid holidays
• Personal days
• Vacation time
• Sick time
• 403b with company match