Project Coordinator

Our Mission

iSeatz provides digital commerce and loyalty tech solutions that enable travel and lifestyle bookings to global customers including American Express, Expedia, and IHG Hotels. Our proprietary platform processes more than $4B a year in transactions.

We have a history of long-term trusted relationships and innovation that drives tangible value to our customers through a customizable, scalable, and secure platform, a global third party marketplace, and loyalty integration.

We aspire to put our customers at the heart of every decision and exceed their expectations with best-in-class solutions and business-value innovations.

What you’ll do

The Project Coordinator reports to the Director of Planning Execution and works with other teams to provide support on projects on the capacity, scheduling and budget management tasks day to day.

In this role you are responsible for assisting the Project Management team control budgets, scheduling and other project coordination duties.

Your Impact

• Own all teams budget reporting
  • All project-based budget reporting
  • All ad hoc billing and resource commitments
  • Forecasting models and budget contingency tracking
• Work with the Technical Implementation Managers to ensure the correct team and handles all resource capacity, changes, and contingencies on the team
• Own all major initiative reporting and calendaring aspects
  • Shared Calendar control
  • Big Room Planning scheduling
  • Coordination across teams and resources
  • Escalation and control of resource conflicts or changes
  • Setting up project spaces

• Work with People Optimization and Business Intelligence to ensure all teams reporting, onboarding, and team resource management duties are managed

What you bring to the table

• 2 years of project management experience in a technical role with a diverse background of complementary skills (ex. Product Management, Financial Controls)
• Experience with Resource Management (Scheduling, Reporting, and Controlling)
• Experience with budget controls (Creating reports, forecasting models)
• Excellent communication skills with the ability to engage and collaborate with external stakeholders and internal product development teams
• Exceptional attention to detail (creation of complex technical project plans, risk registers, status reports, and client communications)
• A high degree of organization, individual initiative, and personal accountability

• Experience with both Waterfall and Agile methodologies

Bonus points

• Experience with project budget and financial controls

• Customer service background

Location

This role is remote and can be located anywhere inside the continental United States. iSeatz is a New Orleans-based company with Central Time Zone business hours, but feel free to work from your home office, from the beach, or from the cottage you rented for the summer!

What we bring to the table

iSeatz is among the most prominent tech employers in New Orleans. With employee engagement and community impact at the forefront of our culture, we have been named a 2020 Top Workplace by nola.com and honored as one of the CityBusinesses’ Best Places to Work since 2008, including a 1st place award in 2020, at the height of a global pandemic.

iSeatz is committed to ensuring all employees are given every opportunity to succeed and grow within and beyond their current roles and responsibilities. We work diligently to build and maintain trust among our workforce in everything we do, beginning with fostering an autonomous and thought-provoking work environment.

Micromanagement does not have a place at iSeatz. You will be trusted to use the knowledge and experience that brought you to iSeatz in tandem with the support of your manager and those around you, as needed, to deliver a high-quality end product.

We value a diverse workplace

We are committed to building and maintaining a culture of support, awareness, and sensitivity about the importance and impact of our differences and leverage these differences to build a stronger iSeatz.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the People Operations Team at humanresources@iseatz.com.

A note about joining our workforce

At iSeatz, we’re looking for candidates who are genuinely excited about joining our fast-paced and motivated team. If you’re not enthusiastic about the opportunity to be a significant contributor; to lead with confidence, discipline, impact, thoughtfulness, innovation, and accountability; and to bring your passion and drive for this specific role to the table, we ask that you kindly refrain from applying. On the other hand, if this all sounds like you, we can’t wait to hear from you! Come help us shape the future of the travel and loyalty tech industry.