Advisor consumer

About the role

We are looking for an enthusiastic and customer-focussed individual to join our small Consumer Advice Team, based in our modern and friendly surroundings at St Johns.

In this rewarding role, you will offer advice to Manx consumers in regard to the purchase of goods and services and also provide a confidential debt counselling service.

You will be joining our frontline team which deliver dedicated professional customer services to the community of the Isle of Man.

The Office of Fair Trading is committed to protecting the public and making the Isle of Man a great place to live and work! If this is something you’d like to be part of, we’d love to hear from you.

A workplace that invests in you

A competitive salary that increases each 12 months until you reach the salary maximum.

Annual leave starting from 21 days, a Privilege Day and all Manx and U.K. bank holidays; your annual leave will increase after your first year and again after your third year.

Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements; the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.

Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.

Discounted access to the NSC gym and island swimming pools as well as 1-to-1 support programmes and exercise classes with qualified instructors.

Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and signposting on a wide range of issues.

Ability to apply for an unpaid career break after 3 years’ service.

Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment.

Free car parking.

You’ll be based at Thie Slieau Whallian, an award-winning sustainable building offering an amazing office workspace and outdoor area you can enjoy during your lunch break.

Working for the Isle of Man Public Service

We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man. We care, nurture and value our employees’ wellbeing, development and career and place great importance on rewarding the commitment by our wonderful employees.

We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work-life balance.

We are happy to discuss flexible working arrangements where possible and if interested you should discuss this with the Recruiting Manager.

The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion .

Your candidate experience is important to us. As a proud member of The Circle Back Initiative, we commit to respond to every applicant that applies for an Isle of Man Public Service role.

Things to note

Please note a relocation package is not available for this role.

Ready to apply?

We understand that you might have some questions about the role and the Recruiting Manager is on hand to support you. You can contact them at Mark.Smith5@gov.im .

We want you to get the best out of your application, so we recommend reading our Important Guidance Notes for Applicants before applying to learn about our recruitment process.

Applications will be accepted up to midnight of the closing date specified. If you have difficulties applying online please contact the Recruitment Team on 01624 686300 or by email at helpmeapply@gov.im .

Last updated : 2024-05-29