HOTEL PM TECHNICIAN

Age Requirement: 21 years or older

Position Summary: Responsible for performing a variety of skilled and unskilled duties in one or more of the building trades, such as painting, carpentry, minor electrical, cement masonry, dry wall or other recognized crafts for the purpose of maintaining, repairing or remodeling Isleta Resort and Casino buildings and its entities. All while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.

Isleta Resort and Casino Guest Service Agreement

All Team Members will display 100% commitment to World Class Guest Service through the delivery and maintenance of Guest Service Standards established by the Isleta Resort and Casino.

Essential Functions and Responsibilities: This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.

• Familiarization with safety, work place, education and understanding of OSHA standards, CPR, First Aid and Emergency Response procedures.
• Responds to emergency situations for the purpose of resolving immediate safety concerns
• Builds, repairs, and installs counters, cabinets, benches, partitions, floors, doors, building framework, and trim; uses carpenter's hand tools and power tools.
• Installs glass in windows, doors, and partitions; replaces damaged ceiling tile, floor tile, and sheet plastic wall coverings.
• Prepares and paints walls and woodwork or performs other types of refinish; installs or repairs carpet; performs custodial duties as required within work area.
• Provides general carpentry, electrical, plumbing, HVAC, and other related service support to other departments as part of the preventive maintenance and work order programs.
• Performs general construction and touch-ups on all wood/steel/masonry surfaces.
• Inspects and repairs chairs, tables, and other general furniture items within the Resort office spaces.
• Forms and pours cement and performs masonry construction and repairs to include installing glass.
• Constructs and maintains informative signs.
• Occasionally operates heavy equipment, if certified.
• Occasionally performs minor self-fluxing and soldering as directed with proper certification and training.
• Performs daily checks, completes assigned work orders and daily duties per SOPs and checklists.
• Ensures proper care in the use and maintenance of equipment and supplies; promotes continuous improvement of workplace safety and environmental practices.
• Maintains accurate preventive maintenance records.
• Responds to Security alarm calls as needed.
• Keeps work area clean and performs housekeeping duties as required.
• Documents work by completing paperwork on each job, including daily time, progress, and duration in accordance to SOPs and/or checklists.
• Responds to repair/maintenance calls and performs routine security checks, as assigned by supervisor and the Daily Duty Checklist, in accordance to Resort SOPs and/or Procedures/Policies.
• Occasionally, prepares written materials (e.g. scope of work, work orders, equipment inventory, etc.) for the purpose of documenting activities, providing written support and/or conveying information.
• Occasionally performs quality control and inspection duties related to the trade.
• Familiarization with shop practices, operation and use of equipment, hand and power tools, and materials.
• Familiarization with safety, work place, education and understanding of State and local Safety Orders.
• Familiarization with Blueprint reading, National Electric Code (NEC), Uniform Pluming Code (UMC), National Fire Protection Association Codes (NEPA), Life Safety Code, and local codes/practices as they pertain to trade.
• Performs other duties of a similar or related level as necessary or assigned.
• May be assigned to drive company vehicle on public roads, to and from Isleta Pueblo properties, and/or other destinations, during shift.
• Participates in the research, development, evaluation, and implementation of new products, services, technology, and processes to ensure a competitive position within the dynamic hospitality and gaming environment.

Accountability and Supervision:

• None

Education and Experience:

• High School Diploma or General Education Degree (GED) equivalent preferred.
• Hotel/Hospitality Experience, preferred.

• Six (6) months relevant work experience, required.

Special Requirements, Licenses, and Certification

• Must be able to acquire and maintain Gaming License issued through POIGRA.
• Must be able to successfully pass a pre-employment drug test and background investigation.
• Must be flexible with work schedule. Must be willing to work any days/hours as needed or required to meet business needs.
• Must maintain all Isleta Resort and Casino-wide educational and certification requirements.
• Must have a valid New Mexico driver’s license with no restrictions as part of the employment requirements. Should not have had a driver’s license revoked or suspended in the last 3 years prior to the date of the Employment Application, acceptability will be determined by Risk Management. Driving records will be checked periodically to ensure continued compliance with this requirement.

Knowledge, Skills, and Abilities:

• Ability to read and write English; prepare records and reports
• Ability to operate light and some heavy duty equipment; to use manual tools; to operate power tools; to keep records; to perform basic arithmetic or complex depending on trade; to measure correctly
• Possess extensive knowledge of tools, equipment, materials, methods, and practices of assigned trade or job duties.
• Possess extensive knowledge of State and Federal codes as it pertains to trade
• Possess good knowledge of the hazards and safety precautions of the trade

• Must be able to read, interpret, prepare, draft, and maintain all records and documents.

Physical Demands and Work Environment:

• Must be able to navigate up and down stairs, ladders, crawl spaces, catwalks and uneven surfaces both in and out doors.

• Must be able to climb ladders 40 feet in height and work at heights 27 feet from the floor’s surface.

• Must be able to stand for extended periods of time.

• Must be able to lift objects up to 100 - 200 pounds with assistance.
• Must be able to lift, move and place 50 pounds.
• Must be able to push and/or pull 50 pounds.
• Must be able to work in all types of weather conditions particular to this region.
• Must be able to work in small confined areas.
• Smoke filled environment.

• Work is generally performed in, both, an indoor and outdoor Resort/Casino setting with exposure to second-hand smoke and a high noise level. Possible exposure to unusual elements, such as extreme temperatures, toxic chemicals, bio-hazards, Blood Borne Pathogens, dirt, dust, fumes, and/or unpleasant odors.

• May involve exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of personal protective equipment (PPE).
• May occasionally deal with angry or hostile individuals.

Disclaimer

This job description is intended to provide an overview of the requirements of the position. It is not necessarily all-inclusive and the job may require other essential and/or non-essential functions, tasks, duties, or responsibilities not listed herein. Management reserves the right to add, modify, or exclude any essential or non-essential requirement at any time with or without notice. Nothing in this job description, or by the completion of any requirement of the job by the employee, is intended to create a contract of employment of any type.

Native American Preference Policy

Isleta Resort and Casino will at all times and for the positions give hiring, transfers, and promotional preferences to qualified Native American applicants in the following order: 1. Enrolled Pueblo of Isleta Tribal Member; 2. Enrolled Pueblo of Isleta Descendants; and 3. Registered Native American from a federally recognized tribe.