Release Specialist

Company Description

Headquartered in Bethesda, Maryland, ISN Corporation is a nationwide provider of specialized professional services to Federal government agencies. ISN's portfolio includes work with over 100 Federal agencies.

ISN Corporation has been awarded a place in the Washington Business Journal's list of the 50 Fastest Growing Government Contractors. ISN is was also on the Business Inc. Magazine's 5000 List of Fastest Growing Private Companies for two years.

ISN Corporation offers many competitive benefits to its employees, including:

• Major medical insurance with prescription coverage
• Dental plan
• Flexible spending
• Short-term and long-term disability benefits at no cost to employees
• Basic life insurance at no cost to employees
• Retirement Plan
• Paid leave with accrual beginning at Date of Hire

We are looking for an energetic, self-starting, organized, detail-oriented candidate with the ability to multitask in a fast-paced environment to join our team.

Headquartered in Bethesda, Maryland, ISN Corporation is a nationwide provider of specialized professional services to Federal government agencies. ISN's portfolio includes work with over 100 Federal agencies.

ISN Corporation has been awarded a place in the Washington Business Journal's list of the 50 Fastest Growing Government Contractors. ISN is was also on the Business Inc. Magazine's 5000 List of Fastest Growing Private Companies for two years.

ISN Corporation offers many competitive benefits to its employees, including:

• Major medical insurance with prescription coverage
• Dental plan
• Flexible spending
• Short-term and long-term disability benefits at no cost to employees
• Basic life insurance at no cost to employees
• Retirement Plan
• Paid leave with accrual beginning at Date of Hire

We are looking for an energetic, self-starting, organized, detail-oriented candidate with the ability to multitask in a fast-paced environment to join our team.

Job Description

ISN is seeking a Release Specialist to support the HUD Sec-Held contract.

In this role, you will use some subject-matter knowledge and judgement to complete assignments consisting of numerous steps, varying in nature and sequence. 

• Protects the privacy of borrowers by ensuring only those authorized are being provided confidential loan information. 
• Responds to and processes tasks related to the Lien Releases of mortgage loans based on internal protocols, utilizes internal and external databases, as well as updates systems of record while maintaining accurate logs to maintain the effective processing and tracking of Lien Release related tasks. 
• Responds to high volume of calls and correspondence for requests for information, updates, documentation (e.g., copies of loan documentation, lien releases, etc.), as well as questions from borrowers, third parties, and other departments.
• Conducts systematic and timely follow-ups on Lien Release requests, identifies Lien Release process-related issues, and prioritizes workflow to ensure all Lien Release tasks are processed within required timeframes.
• Follows procedures, while providing support, as needed, with audits and other loan servicing functions, and adheres to company, investor and insurer guidelines. 
• Works independently or with a group in a fast-paced environment to meet goals and deadlines 
• Builds strong relationships with coworkers for the creation of a positive, collaborative working environment and the preservation of high morale.
• Exercises good judgment with the application of ISN and client policies/procedures/requirements as they relate to Claims-related tasks and other inquiries.
• Performs other tasks as assigned.
   

Qualifications

• Must be able to obtain a Public Trust
• Must be able to pass a government background check
• High School Graduate or General Education Diploma (GED)
• Candidate should have a minimum 1-2 years related experience
• Must have a complete understanding and knowledge of loan documentation as well as any other collateral documents relating to the process of Lien Releases.
• Ability to use basic computer programs, including Microsoft Word, Excel, and Outlook
• Ability to manage a high-profile and highly-regulated process within defined timeframes
• Ability to work with minimal supervision and very high attendance track record
• Must be detailed, organized, self-motivated, and a disciplined problem-solver 
• Excellent critical thinking, mathematical skills, and very high data entry accuracy levels
• Target oriented and able to deliver based on targets and deadlines
• Added advantage if knowledge of Partial Claims, Hope for Homeowners (H4H), NEHEMIAH, Asset Control Area (ACA), 235-INSURED, Good Neighbor Next Door (GNND), Emergency Homeowners Loan Programs (EHLP) 

Additional Information

ISN Corporation is an Equal Opportunity Employer

ISN Corporation is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, disability status, marital status, genetic information, or any other characteristic protected by law.

ISN Corporation is a Drug-Free Workplace. Candidates are required to pass a pre-employment background investigation before beginning employment.