Custom Insights Product Manager

We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.

About the Role

Contribute to day-to-day operations of the Custom Insights team – a team dedicated to delivering measurable value to insurance carriers, especially the Top 10 carriers by Line of Business. Develop insights, identify process improvements, and carrier connections to our data assets. Daily responsibilities include collaborating with analytics team to identify and document data insights at a client and industry level - creating ad hoc reports, interacting with customers to identify analytic needs based on ISO data, clients contributions and industry trends.

The ideal candidate must be able to:

• Collaborate and build relationships with colleagues and insurance clients.
• Thrive in a fast-paced environment related to Property/Casualty data (including homeowners, personal auto, businessowners, commercial auto, commercial property and general liability).
• Achieve results and able to provide high-performance customer service with minimal direction.
• Enjoy building/improving operations and processes.
• Be a self-starter, extremely dependable, organized, detail oriented, has exceptional communication and time management skills, and always focuses on providing excellent customer service.
• Stay positive and focused even during times of ambiguity or changing priorities.

*We are open to hiring remotely for this position*

About the Day to Day Responsibilities of the Role

• Explore data developed insights produced by team to add context, color, and a story around the observations.
• Leverage knowledge of P&C industry to inform and validate customer needs.
• Work with internal stakeholders and external clients to identify needs/requirements for data insights reports and translate those requirements to the data analytics team to ensure appropriate data is captured and leveraged.
• Create insurance industry reports and insights for both personal and commercial lines that leverages best practices in data visualization.
• Present deliverables to internal stakeholders and clients with professionalism.
• Work with marketing and leadership to craft messages and deliver content to appropriate audience through multiple media channels.
• Develop Go-to-Market strategies that align with a larger portfolio of products and services.
• Manage timelines and deliveries of scheduled monthly and quarterly deliverables.
• Create and maintain documentation that will support the effective implementation of repeatable processes and workflows.
• Attend meetings to collaborate with cross functional teams to identify and ultimately resolve issues.
• Work closely with the Product, Data and Operations Management staff in the development, implementation, maintenance and regular distribution of useful measurement reports that will have high visibility at the leadership and executive level.
• Analyze complex processes and workflows to identify and implement improvements to increase productivity and improve cycle time resulting in significant business improvement and customer satisfaction.
• Research industry trends and competitive publications / reports,
• Be comfortable finding anomalies, diagnosing issues and proposing solutions to leadership and analytics teams.

Requirements:

• Four-year college degree in Business, Actuarial, Data Science, Data Analytics, Statistics, Finance, Business Administration or related discipline.
• 5 years’ experience within the Property/Casualty industry focused on one or more of the six major lines of business (homeowners, personal auto, businessowners, commercial auto, commercial property and general liability).
• Experience working with insurance data and analytics a plus.
• Strong data analysis, data verification, and problem-solving skills.
• Excellent writing, proof-reading, communication and presentation skills.
• Ability to distill complex concepts into language that is understandable and compelling to business decision makers.
• Driven, self-motivated and self-directed; comfortable working in teams and independently to complete projects.
• Must be highly organized and able to work efficiently on multiple projects to meet tight deadlines.
• Ability to work collaboratively to achieve superior results.
• Proficiency with Microsoft Office, particularly PPT, Word and Excel.
• Familiarity with Verisk solutions a plus
• Business Intelligence experience, user experience design, and data visualize experience a plus

#LI-RM2

ISO, a Verisk business, has been a leading source of information about property/casualty insurance risk since 1971. For a broad spectrum of commercial and personal lines of insurance, ISO provides statistical, actuarial, underwriting, and claims information and analytics; compliance and fraud identification tools; policy language; information about specific locations; and technical services. ISO serves insurers, reinsurers, agents and brokers, insurance regulators, risk managers, and other participants in the property/casualty insurance marketplace. To learn more about ISO please visit us at: www.verisk.com/iso. We are proud to be a part of the Verisk family of companies!

At the heart of what we do is help clients manage risk. Verisk (Nasdaq: VRSK) provides data and insights to our customers in insurance, energy and the financial services markets so they can make faster and more informed decisions.

Our global team uses AI, machine learning, automation, and other emerging technologies to collect and analyze billions of records. We provide advanced decision-support to prevent credit, lending, and cyber risks. In addition, we monitor and advise companies on complex global matters such as climate change, catastrophes, and geopolitical issues.

But why we do our work is what sets us apart. It stems from a commitment to making the world better, safer and stronger.

It’s the reason Verisk is part of the UN Global Compact sustainability initiative. It’s why we made a commitment to balancing 100 percent of our carbon emissions. It’s the aim of our “returnship” program for experienced professionals rejoining the workforce after time away. And, it’s what drives our annual Innovation Day, where we identify our next first-to-market innovations to solve our customers’ problems.

At its core, Verisk uses data to minimize risk and maximize value. But far bigger, is why we do what we do.

At Verisk you can build an exciting career with meaningful work; create positive and lasting impact on business; and find the support, coaching, and training you need to advance your career. We have received the Great Place to Work® Certification for the 7th consecutive year. We’ve been recognized by Forbes as a World’s Best Employer and a Best Employer for Women, testaments to our culture of engagement and the value we place on an inclusive and diverse workforce. Verisk’s Statement on Racial Equity and Diversity supports our commitment to these values and affecting positive and lasting change in the communities where we live and work.

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.

http://www.verisk.com/careers.html

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