Office Services Specialist

Overview

IST is the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off and Bonus Incentives

The Opportunity: IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward supervisor, assistant manager and site manager positions.

Compensation: $17.00 to $18.00/hr, depending on experience

Schedule: Monday-Friday 8:30 am - 5:00 pm

Responsibilities

• Receive and sort mail and packages on a daily basis
• Provide pick up/drop off services in Office Services
• Answer and respond to office calls and emails
• Communicate effectively with end users
• Displays excellent customer service and problem-solving skills
• Check the office services email and complete any follow-up as necessary
• Handle time-sensitive material including confidential print jobs. 
• Maintain copier equipment
• Consistently adhere to business procedure guidelines
• Take direction from Site Manager or Onsite Operations Manager
• Participate in cross-training Maintain all logs and reporting documentation; attention to detail
• Adhere to all safety procedures
• Perform other tasks as assigned

Qualifications

• High school diploma or equivalent (GED)
• 2-3 years of leadership experience in Copy/Print/Mail role
• Professional appearance and demeanor
• Keyboarding and windows environment PC skills
• Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment
• Competency in performing multiple functional tasks
• Ability to meet employer's attendance policy
• Lifting up to 55 pounds

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team  

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.