What are the responsibilities and job description for the Team Leader position at It's a Wrap?
About us
It's a Wrap is a small business in Morrisville, NC. We are professional, agile and customer-centric.
Our work environment includes:
- Modern office setting
- Food provided
- On-the-job training
- Food provided
- Growth opportunities
Assistant Manager
ItsAWrap Vietnamese Restaurant is looking to hire a Team Shift Leader
We are currently looking for a motivated individual with excellent communication skills and an upbeat personality to fulfill a Shift Lead position. Candidates should be able to multi-task in a fast-paced and ever-changing environment, provide quality customer service, and possess time management skills. Candidates should be organized and detailed-oriented, professional, and be excited to work as part of the ItsAWrap’s team!
Prior food industry experience is preferred. Because we are searching for a committed individual looking for a career, ItsAWrap will work with his/her strengths and preferences to ensure maximum growth.
Team Shift Lead Responsibilities:
· Works with team members to ensure guest satisfaction
· Provide exceptional customer service, greeting clients warmly, assisting with flavor choices and promptly addressing any concerns or inquiries
· Managing your shift’s daily opening and closing procedures, cash handling.
· Maintain impeccable standards of product quality, freshness, and presentation, ensuring each bowl/sandwich etc exceeds expectations.
· Understand food handling and food safety
· Must be detail oriented and help in any effort to keep the store up to health department standards.
· Must be ServSafe Certified or willing to obtain one
· Can do attitude and an excitement to help lead a team
· Capable of working independently and taking ownership of tasks
· Organized and self-motivated
· Must be able to lead a team and enforce policies
· Other duties as directed
Job Types: Full-time, Part-time
Pay: $17.00 - $19.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Employee discount
- Flexible schedule
Experience level:
- 1 year
- 2 years
Shift:
- 8 hour shift
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Ability to Relocate:
- Morrisville, NC: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $19