What are the responsibilities and job description for the Applications Engineer position at ITW?
Company Description
smart people.
smart ideas.
smart choice.
A thriving environment for learning, innovation and growth.
Why do so many people join MTS Systems Corporation and stay for a career? Because this is a place where you get to apply your creativity, work with smart people on fascinating projects, and make a positive impact on people’s lives. It is a place where you can learn, innovate and grow professionally.
Transforming what’s possible with cars, aircraft, bridges, wind turbines and space-age materials — this is work we dream about as kids. At MTS, it’s a rewarding career path for talented individuals who are willing to work hard, think hard, and commit to solving complex and critical challenges for our customers around the world, many of whom are leaders in their respective industries.
By joining MTS, you’ll have access to the latest tools and technologies, along with the support of colleagues who are passionate about their work. You’ll discover a dynamic culture of continuous improvement that extends to our people, one that offers numerous ways to expand your knowledge and advance your career. And because we are a global company, your work may also include world travel.
Job Description
Primary Objective:
To provide pre-sales technical support and leadership. Creates MTS value by providing technical expertise in the application and configuration of engineered products/components and service upgrades to meet customer needs.
Serves as the technical resource on MTS standard and aftermarket product capability within assigned area(s).
Major Areas of Responsibility:
- Gathers information to thoroughly understand the customer’s technical requirements, specifications and needs.
- Defines prospect’s technical problems.
- Converts prospect’s desired solutions into specifications and requirements.
- Demonstrates key product features through various methods; presentations, demonstrations, customer specific tests, etc.
- Evaluates technical content and provides recommendations to ensure soundness of configuration and compatibility with integration needs.
- Creates proposed solutions demonstrating MTS’ value to the prospective customer.
- Document and communicate prospect’s specifications.
- Ensures elements of the solution are well-understood and completed in a timely manner.
- May supply value-added external solution, where appropriate.
- Develops technical content for the proposal and provides it to the selling team.
- Participates in negotiations, as required, by providing input on the technical aspects of the proposed solution.
- Guides customer through the technical solution, if needed.
- Adjusts cost and/or risk assessment during the course of negotiations.
- Manages technical changes. Informs sales leader if proposed solution is modified beyond pre-established guidelines.
- Responsible for a clean hand-off on new projects to Operations.
- May assist in conceiving, refining and implementing marketing tools/techniques (brochures, video, trade shows, etc.) used to promote products and capabilities.
- Other duties assigned.
Qualifications
Minimum Qualifications:
Education: BS degree in engineering/technical discipline or equivalent work experience.
Experience: 5 years of relevant experience or product aptitude.
Preferred Qualifications:
Product Creation and Solution: Demonstrated ability to independently match customer requirements to complex standard and aftermarket solutions.
Thorough understanding of internal processes, product capability, and relevant test standards.
Active contributor to the product improvement and development (R&D) process.
Technical Aptitude and Decision-Making: Fundamental understanding of materials or component testing.
Ability to frame problem statements on non-routine issues or testing requirements, identify solution criteria and evaluate potential product solutions.
Interest and ability to perform simple to complex customer demos.
Additional Information
All your information will be kept confidential according to EEO guidelines.