Factory Repair Planner

Company Description

smart people.

smart ideas.

smart choice.

A thriving environment for learning, innovation and growth.

Why do so many people join MTS Systems Corporation and stay for a career? Because this is a place where you get to apply your creativity, work with smart people on fascinating projects, and make a positive impact on people’s lives. It is a place where you can learn, innovate and grow professionally.

Transforming what’s possible with cars, aircraft, bridges, wind turbines and space-age materials — this is work we dream about as kids. At MTS, it’s a rewarding career path for talented individuals who are willing to work hard, think hard, and commit to solving complex and critical challenges for our customers around the world, many of whom are leaders in their respective industries.

By joining MTS, you’ll have access to the latest tools and technologies, along with the support of colleagues who are passionate about their work. You’ll discover a dynamic culture of continuous improvement that extends to our people, one that offers numerous ways to expand your knowledge and advance your career. And because we are a global company, your work may also include world travel.

Job Description

To coordinate and plan the operations of all factory repair work. Including detailed planning of materials and labor to provide efficient, cost effective, and timely repairs/services, of customer owned equipment.

1. Plans daily activities for Mechanical, Electrical, and Transducer, factory service/repair departments.
2. In coordination with area Supervisors and Operations Managers, creates, sets priority, and assigns, work orders for factory repair jobs. Monitors schedule performance and adjusts dates on production orders to match capacity. Develops and implements Corrective Actions.
3. Drive improvements and monitor processes and procedures ensuring high quality of the area product/service, efficient operation, and compliance with ISO 9001 requirements and corporate policies.
4. Coordinates repair orders & activities to ensure delivery of factory repair orders. Utilize Salesforce and SAP to perform the following tasks:
   • Create Return Deliveries
   • Create Service Orders
   • Create Order Reservations
   • Create Purchase Orders to outside vendors, as required.
   • Create Production Orders
   • Stage parts required for service/repair orders.
   • TECO production orders and service orders.
   • Create and stage orders for delivery to customers.
5. Partners cross-functionally with area Planners, Supervisors, and Operation Managers, to ensure timely delivery of service parts while minimizing disruptions to other factory production orders. 
6. Establishes priorities for service orders and communicates order status to stakeholders through Salesforce, email, and in-person communication.
7. Assures the service product meets all applicable quality requirements (i.e., engineering, project specific, product and industry standards).
8. Monitors actual costs against estimated costs and directs corrective action as required. Actively directs development and implementation of product, system, and project cost, improvements.
9. Establishes and applies performance metrics. Identifies opportunities for process and quality improvement. Evaluates employee performance and opportunities for improvement. Develops and implements solutions to process, quality, and employee improvement, opportunities.
10. Monitors demand for area services and advise on staffing levels to meet requirements using available methods including internal resources, contract agencies, and direct hiring.
11. Actively participate in factory planning, work closely with other area Planners, and act as a back-up when necessary.
12. Ensures MRP information in SAP is maintained, including but not limited to the following. 
    • Scheduled dates are correct and current.
    • BOM reflects latest changes. 
    • Manual dates usage reflects planning policy. ​​​​​​
13. Monitors and fully utilizes labor capacity. 
    • Notifies work group Supervisor or Operations Manager in advance when future demand does not align with capacity and schedules cannot be adapted to accommodate the difference.
    • Assists in balancing labor demand among different groups when needed. 
14. Monitors part availability and expedites when necessary to meet production schedules.
15. Perform other job duties & functions as required.

Qualifications

1. High school diploma or equivalent and 4 years applicable experience to include minimum of 1-year prior planning/scheduling experience.

2. Associates degree in an applicable discipline and 2 years applicable experience to include minimum of 1-year prior planning/scheduling experience in a manufacturing environment.

3. Ability to lead in a fast paced and changing environment.  Production planning experience is preferred. Salesforce and SAP experience are helpful.

4. Customer focused mentality. Strong team player and communicator.  Drive for results and continuous improvement.

Additional Information

Physical Demands (US only):

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.