Quality Supervisor

ITW
Zeeland, MI Full Time
POSTED ON 5/21/2022 CLOSED ON 6/15/2022

What are the responsibilities and job description for the Quality Supervisor position at ITW?

ITW (NYSE: ITW) is a Fortune 200 global multi-industrial manufacturing leader with revenues totaling $12.6 billion in 2020. The company's seven industry-leading segments leverage the unique ITW Business Model to drive solid growth with best-in-class margins and returns in markets where highly innovative, customer-focused solutions are required. ITW's approximately 43,000 dedicated colleagues around the world thrive in the company's decentralized and entrepreneurial culture. www.itw.com.


Position Objective:

Direct a team of Quality Technicians and oversee Metrology Labs in an efficient manner assuring the desired quality and quantity of work is achieved to meet business objectives

Essential Functions:

  • Provide supervision to the Quality Technician team
  • Lead metrology functions such as:
  • Metrology inspections, including in-process inspections, annual layouts, and other various lab activities.
  • Schedule calibrations and maintain measurement equipment
  • Maintain a safe work environment for the team in coordination with 5S.
  • Ensure all team members are trained to perform job tasks safely and correctly.
  • Establish responsibilities and goals for quality personnel that are consistent with organizational goals.
  • Manage team performance reviews and mentor individual growth and development.
  • Make certain all procedures, work instructions and quality documents are followed.
  • Ensure required quality records are prepared and maintained.
  • Assist in the development of inspections, gaging, testing, and evaluation methods.
  • Achieve maximum efficiency and productivity of employees and measurement equipment.
  • Drive continual improvement for areas of responsibility.
  • Maintain adherence to company policies, safety standards, and good housekeeping practices
  • Maintain good employee relations.
  • Perform other duties as assigned or directed

  • 5 years quality experience
  • 2 years of supervisory experience in a manufacturing environment
  • 3 years in Automotive Industry
  • GD&T experience with the ability to read blueprints required
  • Working knowledge of lab equipment including CMM, Vision Systems, and handheld Measurement Equipment required
  • CMM programming experience (highly preferred)
  • Proficiency with gage calibration, including gage repeatability and reproducibility (R&R)
  • Working knowledge of standards such as IATF 16949 or ISO9001
  • Ability to lead, inspire and develop their team to achieve high performance results within a positive and motivated environment.
  • Holds self and others accountable to established standards and objectives
  • Excellent organizational skills, strong analytical ability and high attention to detail
  • Ability to work independently and with minimal supervision
  • Strong communication skills and positive conflict management skills
  • Ability to effectively teach and train others; assess and develop team member skills
  • Strong analytical and problem-solving skills; ability to think innovatively
  • Proficiency with computer systems; including MS Office Suite, ERP systems, web-based programs, quality and metrology software, etc.
  • Proficient in Core Tools and APQP process (PFD, FMEA, CP) – FMEA/VDA experience a plus.


All your information will be kept confidential according to EEO guidelines. Must be authorized to work in the United Sates.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

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