Independently & collaboratively, respond to on-site support requests via the Help Desk ticketing system, email, telephone, walk-ins, etc. Responsible for the configuration, deployment & maintenance of Endpoints (desktops, laptops, tablets, smartphones, etc.) & related software. Req: Associate’s degree (AA or AS) & 2 yrs. related exp. in tech. support or equivalent combo. Good cust. svc. record-keeping, math & analytical skills, Work independently & with a team, schedule includes weekends & on-call status. Possess a valid Driver's License, able to lift/move 25 - 75 pounds. SEE DESCRIPTION DETAILS. Position OPEN UNTIL FILLED. Rate $32.38 - $39.08 /hr. DOE/DOQ.
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