Patient Coordinator

Ivy Rehab Physical Therapy
Wantagh, NY Full Time
POSTED ON 10/8/2023 CLOSED ON 10/11/2023

What are the responsibilities and job description for the Patient Coordinator position at Ivy Rehab Physical Therapy?

Full-Time Patient Coordinator
Ivy Rehab Physical Therapy - Outpatient Orthopedic

Wantagh, NY

Pay: $17.00 - $25.00 per hour

At Ivy Rehab, you are not just an employee - you are a valued TEAMMATE!

Join our dedicated team at Ivy Rehab and come together to provide patients with access to world-class care and outcomes for those in need of physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. By promoting authenticity, inclusion, growth, community, and a passion for providing exceptional care to every single patient, we provide the resources and support necessary to invest in our teammates.

WHY CHOOSE IVY REHAB?
  • Cutting-edge Resources & Mentorship: We champion your growth with abundant resources, mentorship, and career advice to set you up for unparalleled success.
  • Exceeding Expectations: Deliver best-in-class service and witness exceptional outcomes that make a real impact towards our company mission to serve our community with the highest quality of care.
  • Develop & Grow: Great opportunities to boost your career through peer-to-peer training, continuing education programs, and leadership support.
  • Incentives Galore: Enjoy an outstanding compensation package including monthly productivity bonuses, 401k match, generous PTO, health insurance benefits, and more!
  • Empowering Values: We don't just talk about our values; we live by them!
- One Ivy, Love what you do, Do the right thing, I belong, GSD (Get stuff done), Grow, and Serve others -

CORE RESPONSIBILITIES:
  • Provide exceptional customer service to ensure clinic efficiency and positive patient experiences
  • Schedule new and current patient appointments
  • Screen and refer incoming phone calls and clinic visitors to ensure accurate and positive clinic communication and facilitation
  • Verify insurance benefits, prescriptions, and authorizations
  • Oversee the collection and reconciliation of required insurance co-payments and patient private pay
  • Maintain and oversee proper performance of front office teammates
POSITION QUALIFICATIONS:
  • 3-5 years of administrative experience in a health care setting
  • Proficiency with Microsoft Office applications (Excel, Word, and Outlook)
  • Dedication to exceptional patient care experience and customer service
  • Outstanding time management and ability to multi-task in a fast-paced environment
  • Exceptional verbal and written communication skills
  • Self-motivated with a drive to exceed patient expectations
  • Adaptability and a positive attitude with changes in workload
"As we look towards the future, we will not waver from our mission of serving our communities with the highest quality of care to inspire and enable our patients to live life to the fullest."
  • Michael Rucker, CEO of Ivy Rehab

Ivy Rehab provides a salary range to comply with the New York State Law on Salary Transparency in Job Advertisements. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. The salary range or contractual rate listed above does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process.

ivyrehab.com

Salary : $17 - $25

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