Warehouse Lead

iWest Companies is looking for a Warehouse Lead to assist our Warehouse Leader and Operations Team in the day to day activities in the warehouse in our Boise Branch, Merchants Moving & Storage. Our inventory is furniture, large, heavy fixtures, and some new packages. Our warehouse services all our product lines and accounts, including household goods, high-end furniture, office furniture, and hospitality furniture and fixtures, etc.

We want people who will represent our values of extraordinary service, dedication to win-win partnerships, and commitment to ensure excellent service standards. Providing an amazing customer experience is our top priority!

If you want to be part of the best moving team in the world, apply now! Enthusiasm for continuous improvement and personal growth is a must. We want to invest in you!

Duties/Responsibilities:

• Live, demonstrate, and teach the iWest Core Values at every opportunity.
• Assist the Warehouse Leader and the Operations team to deliver an amazing service experience.
• Participate in all facets of warehousing activity operations and delivery activities as needed and directed.
• Work safely and adhere to high standards of service as required by iWest and all our partners.
• Follow all communication procedures, guidelines, and policies.
• Use internal and customer provided software to perform Inventory Transactions with 99.5% accuracy.
• Assist and participate in loading and unloading trucks and/or delivery vehicles.
• Utilize the proper operation of warehouse equipment and tools.
• Ensure that all freight is stored in an orderly fashion and properly tracked and accounted for.
• Ensure that delivery teams have products ready daily and lanes are pulled and staged.
• Receive returned products and processes them for return to proper location.
• Organize freight picked for specific delivery routes to various locations.
• Maintain storage area by organizing floor space, recommending improvements.
• Assist in coordinating training of new employees and ensure that current employees are receiving ongoing training.
• Do Whatever It Takes to make the delivery experience extraordinary for iWest customers, without compromising any of the other values.
• Go the extra mile to delight customers - internal and external.
• Any other duties or tasks as assigned by the Warehouse Leader, Final Mile Market Leader, Assistant Operations Leader, or Operations Manager.

Required Skills/Abilities:

• Excellent communication and customer service skills.
• Ability to adapt/respond to different types of clients and situations.
• Capable of lifting up to 75 lbs without assistance and up to 300 lbs with assistance.
• Ability to pass an Agility Test, Drug Screen, and Background Check.
• Ability to multitask, prioritize, and manage time effectively.
• Detailed oriented with the ability to handle paperwork.
• Technical ability/experience to navigate tracking and service apps/platforms.

Education/Experience

• High school diploma or equivalent – preferred.
• Forklift Experience/Certifications – required.
• Previous Warehouse Experience – required.
• Knowledge or Experience with Inventory Systems – preferred.
• Military experienced candidates are encouraged to apply.

Position Details:

• Schedule: Variable
• Compensation: $20.00/per hour – based on experience
• Benefits: Medical, Dental, Vision, PTO, Life, and 401k available upon eligibility

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Boise, ID 83713: Relocate before starting work (Required)

Work Location: In person