What are the responsibilities and job description for the Customer Service Representative position at IWS, LLC?
Dillard's is looking for Call Center Representatives in Ft Worth, TX and Maumelle AR.. The Call Center Representative must have strong communication skills to converse with customers about issues they are experiencing and be able offer solutions in a positive manner. The Call Center Representative hours vary due to the demands and requirements of the department (day & night).
REQUIRED SKILLS
- Communicate and understand customer issues
- Have a patient and friendly attitude
- Basic computer skills
- Ability to work in a fast paced environment
DESIRED SKILLS
- Be a self -starter
- Previous customer service experience beneficial, but not required
- Previous call center experience preferred, but not required
Salary : $14 - $17
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