What are the responsibilities and job description for the Food Runner position at Izakaya by Yanaga?
We're hiring for a new sushi concept, Izakaya by Yanaga located in the heart of Fishtown! We are looking to add energetic and personable staff to our hospitality team!
To succeed in this role, you will need to have a positive attitude and ability to work well under pressure with all other restaurant staff. Previous work experience involving customer service in a fast-paced environment is desired.
Food Runner responsibilities include:
- Deliver food orders from the kitchen to customers’ tables rapidly and accurately
- Act as the contact point between Front of the House and Back of the House staff
- Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
- Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins
- Serve welcome drinks and hors d’oeuvres, upon guests’ arrival
- Ensure food is served in accordance with safety standards (e.g. proper temperature)
- Check in with customers and take additional orders or refill water, as needed
- Remove dirty dishes and utensils
- Answer guests’ questions about ingredients and menu items
- Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check)
- Make sure families with young children get kids menus and special silverware sets
Requirements
- Experience as a Food Expeditor or similar entry-level role in a restaurant
- Understanding of hygiene and food safety rules
- Physical ability and stamina to carry heavy trays and stand for long hours
- Availability to work various shifts, including weekend
- Multi-tasking abilities
- Good oral communication skills
- Ability to remain calm and professional in a fast-paced work environment
Job Type: Part-time
Pay: From $8.00 per hour
Benefits:
- Flexible schedule
Physical Setting:
- Upscale casual restaurant
Schedule:
- Night shift
- Weekend availability
Supplemental Pay:
- Tips
COVID-19 considerations:
Per city guidelines all guests and staff must wear a mask while indoors.
Experience:
- Restaurant Experience: 1 year (Preferred)
Work Location: One location