Salary Job Openings

Customer Service Representative

J.A. Cunningham Equipment
York, PA Full Time
POSTED ON 4/12/2024

Responsibilities:

  • Respond to customers via phone and email in a professional and efficient manner.
  • Send out product information and educate customers on our product range.
  • Offer a variety of product-related solutions to clients.
  • Create quotes and estimates, both in our ERP computer system and in our Gmail system.
  • Determine freight costs.
  • Accept and process incoming purchase orders.
  • Miscellaneous administrative tasks.
  • Identify potential customer needs/opportunities to grow our business.

Experience/Skills:

  • Previous customer service/sales experience.
  • Prior experience running/managing a business a plus.
  • Excellent communication skills, both verbal and written.
  • Ability to manage relationships and expectations on various levels.
  • Excellent interpersonal skills (approachable, positive, motivated, go-getter attitude).
  • Desire to provide exceptional customer service.
  • Ability to sell and cross sell.
  • Ability to multitask and prioritize.
  • Strong computer skills, including Microsoft Word and Excel, Gmail, Goldmine and Trendex.
  • Strong ability to deal with people, both internal co-workers and external customers.
  • Fast learner, detail-oriented and organized.
  • Willing to take direction.
  • Ability to be both flexible and accommodating in your approach.
  • Strong time management skills.

Qualifications: HS Diploma or equivalent

Pay Range: Competitive pay based on experience; includes benefits

Hours: Monday-Friday, 8:00am-4:30pm

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Work Location: In person

Salary.com Estimation for Customer Service Representative in York, PA
$37,065 to $46,956
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