Program Manager - Housing Department

Position Summary

The Housing Program Manager develops positive relationships with landlords and property owners, property management companies and apartment complexes for smooth transitions in Housing. They oversee housing staff and regularly monitor the effectiveness of the program's delivery of services to individuals who need housing. The Program Manager works closely with all managers from departments of J Bar J Youth Services to streamline our clients' housing readiness and access to housing through a centralized referral system, Coordinated Entry. They will provide oversite over any leased properties occupied by youth. They are responsible for creating bridges to community resources for staff who then refer youth. Coordinate resources, budget and funding, documentation and statistical input.

This position is a full time, 40 hours per week position with varying hours; includes days, nights, swing, weekends and holidays with a variable schedule. This position includes on call responsibilities.

Duties

Create a positive team atmosphere providing quality service to clients, staff and volunteers through active listening, positive problem solving, and timely responses

Responsible for ensuring case management activities correlate with established goals and objectives

Requires staff completion of specialized training that meets funding requirements, including but not limited to crisis intervention and de-escalation, human trafficking, suicide prevention, harm-reduction, housing focused case management, trauma-informed care, etc

Develop and coordinate life skills classes such as budgeting, household activities, job readiness, anger management, social skills, and study habits

Provide oversite of the on-going support for runaway, homeless, and at-risk youth. Ensuring that staff are developing and monitoring client goals, advocacy, referrals to community resources, and outreach in adherence with all policies.

Ensure staff are up to date on local resources and are referring youth to appropriate community resources and provide follow-up monitoring and support

Ensure staff provide or connect youth to basic need supports (food, hygiene products, clothes), counseling, academic support, jobs assistance, case management, and enrichment activities

Ensure staff maintain current documentation and records as required for program evaluation and reporting purposes and ensure all files and reports are accurate and meet grant standards

Maintain current documentation and records related to staff whom you supervise, including doing and documenting 1:1 monthly check-in and other related responsibilities

Collaborate with other staff, agencies, businesses and volunteers to ensure that agencies’ programs coordinate to provide the best possible services for youth and wise use of resources

Expand agency network and resource development opportunities through community contacts, training, promoting agency programs and involvement in cooperative activities with other agencies, groups, or organizations

Ensure staff are navigating resources (and service matching) / referrals (warm hand offs) with youth served

Follow through on complete documentation and program reporting, as well as policies and procedures to ensure compliance with housing laws and regulations

Responsible for regular and systematic review of program documentation, with verification all contractual, licensing and grant requirements are being met

Develop and monitor appropriate documentation of Federal requirements, along with state and county and any additional grant reporting requirements

Keep current and accessible all emergency procedures, policies and contact information

Emergency contact for all CYFC Programs, VPO, and CEO informed as needed/required

Complete weekly staff schedule according to Federal staff to youth ratios

Attend staff meetings and other pertinent meetings as scheduled

Ensure that buildings and grounds occupied by tenants are well-maintained through regular trauma informed inspections

Handle significant tenant issues and property inspections, complaints or concerns of landlords or owners, mediate disputes and enforce lease agreements to maintain positive relationships

Assist with tours, public speaking, marketing and alumni outreach efforts as need

Represent J Bar J Youth Services on regional planning groups and community presentations

Responsible for coordinating and assisting with CYFC’s portion of the annual horse show fund raiser

Other duties as assigned by the Program Director of Runaway and Homeless Youth Services, Program Director’s, Vice President of Operations and CEO

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Compensation package:

• Bonus opportunities
• Hourly pay
• Overtime pay

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Social work: 3 years (Preferred)

Ability to Commute:

• Bend, OR 97702 (Required)

Ability to Relocate:

• Bend, OR 97702: Relocate before starting work (Required)

Work Location: In person

Salary : $24 - $26