Vice President of Software Engineering

Position Summary

The Vice President of Software Engineering position is responsible for leading the strategic direction of the Software Development department in Technology Solutions, ensuring business results are achieved, client expectations are fulfilled, and applications and systems are performing to support all aspects of service delivery. This position is responsible for overseeing architecture, release management, production support, infrastructure projects, data security, resource allocation, offshore contractors, disaster recovery, business continuity as well as development projects to support new and enhanced services. In addition, this position evaluates and oversees the overall technical solution to meet business needs including overseeing the definition of functional requirements and technical specifications and coding of secure and efficient solutions or enhancements by applying engineering concepts and principles to the design of software solutions.

Reporting indirect to this role are 134 associates with 6 direct reports and includes: Quality Assurance, Project Management and Software Engineering (100 plus resources).

This role will work onsite at our corporate office and reside in the Neenah, WI surrounding area. Will consider relocation for the right candidate!

J. J. Keller Benefits

• Annual Reviews and Merit Increases
• Top Management Discretionary Bonus Program
• Corporate Stock Options
• Vehicle Subsidy Program
• Medical / Dental / Vision Insurance
• Retirement Programs: Annual Profit-Sharing and 401(k) with Employer Match
• Paid Time Off (PTO) 9 Paid Company Holidays

About Our Neenah Headquarters

There's a lot to love about our home office in Neenah, Wisconsin, including:

• Jean-friendly environment, every day of the week!
• Café that offers breakfast, lunch and multiple a la carte items
• FREE access to our onsite Fitness Center, Yoga Studio and a fully paid online Fitness Subscription
• FREE access to our J. J. Keller Wellness Center, with access to some prescriptions at no cost
• Near 1-mile-long walking trail that wraps around the campus
• Multiple collaboration stations

Want to check it out yourself? Follow this link https://www.jjkeller.com/learn/campus#0 and click ' See inside our Vinland Facility'.

Job Responsibilities

• Establishes and executes a strategy and sets departmental objectives to align with the strategic direction of both the business unit and the larger organization.
• Leads, develops and coaches team:
  • Provides clear expectations, feedback and recognition
  • Participates in the hiring/selection process
  • Writes and conducts performance evaluations and progress reports
  • Handles associate relations issues
• Delivers results in line with the following key metrics/accountabilities:
  • Business unit revenue
  • Business unit gross margin
  • Operating budget as a % of business unit revenue
  • Customer driven satisfaction and retention metrics
  • Development quality and velocity
  • On time delivery of development projects
  • System availability/up-time and ongoing stability and quality
  • Corporate Data Security & Compliance with FCRA, SOC2, PCI and ISO 27001
  • Associate retention
• Collaborates with product leaders and business stakeholders to plan, prioritize, and execute development projects.
• Identifies and facilitates architectural decisions and the implementation of technologies and technical requirements for the service line portfolio and applies engineering concepts and principles to the design of software solutions.
• Evaluates and oversees the overall technical solution to meet business needs, definition of functional requirements and technical specifications and coding of secure and efficient solutions or enhancements.
• Oversees successful delivery of production support issues, service enhancements, and new service development. Develops best practices for development, data security, and release management.
• Serves as a resource for business partners by providing knowledge and expertise in support of corporate plans/initiatives.
• Actively participates on steering committees for major IT related projects and data security initiatives.
• Owns contractor relationships and successful integration into the greater development team.
• Communicates project status, activities and milestones to area leadership and project stakeholders.
• Leads workforce management efforts to support the definition of roles, responsibilities, process and communication channels to support desired levels of quality and productivity.
• Offers recommendations for purchasing infrastructure, software, and tools to support revenue growth and margin targets.
• Carries out responsibilities in a fair, ethical and non-discriminatory manner, and ensures that staff follows these same guidelines.
• Sets budgets and manages expenses in line with departmental budgets and corporate business conditions.
• Enforces and supports all company policies and procedures. Fully supports the Company’s commitment to safety and the environment, and strives to maintain a clean, healthy and safe workplace.

Qualifications

Experience:

• 10 years in software/service/website development with demonstrated experience developing commercial software or customer-facing solutions.
• 7 years in a senior level leadership role leading other managers.
• Prior experience managing large scale projects and initiatives.
• Experience with firmware and hardware design preferred.
• Experience with implementing applications using AI a plus.

Education:

• Bachelor's Degree in a technology related field.

Other Qualifications:

• Strong technical background, specifically Microsoft web development technologies including .NET development platform, SQL Server databases, and multi-tiered architecture.
• Demonstrated ability to lead both on- and offshore development teams, comprised of varying levels of experience.
• Demonstrated knowledge of project management and software development best practices.
• Demonstrated success managing outsourced vendors.
• Demonstrated results in developing long-term vision and strategic growth plans.
• Collaboration with business stakeholders to successfully execute against business plans.

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. Occasional travel to customer sites may also be required, depending on assignment.