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Account Manager

J&M Printing
Gwinner, ND Full Time
POSTED ON 4/23/2024

Job Title: Account Manager

Job Description:

J&M Printing in Gwinner, ND has an opening for a full time Account Manager to join our team! This person must be detail-oriented and a fully dedicated team player with a strong desire to promote and grow our company. Duties include but not limited too: Customer interaction, manage customer inquiries, process orders, etc.. Occasional overtime as needed.

Account Manager Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders
  • Keeping records of customer interactions, comments, and complaints.
  • Communicating and coordinating with production as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Account Manager Requirements:

  • High school diploma, general education degree, or equivalent.
  • Comfortable using computers.
  • 1 Experience working in Customer Service

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 – 45 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Signing bonus

People with a criminal record are encouraged to apply

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Ability to Relocate:

  • Gwinner, ND 58040: Relocate before starting work (Required)

Work Location: In person

Salary.com Estimation for Account Manager in Gwinner, ND
$74,956 to $107,064
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