What are the responsibilities and job description for the Host/Food Runner position at J Macklin's Grill?
**Job Overview:**
We are seeking a friendly and efficient Host/ Food Runner to join our team at our popular restaurant. As a Food Runner, you will play a critical role in delivering exceptional customer service by ensuring that all orders are given to tables in a timely manner. The host is the first face customers see.
**Responsibilities:**
- Assist in preparing and serving food and beverages to guests in a fast-paced restaurant environment.
- Take orders from guests via phone or in person and enter them into our POS system accurately.
- Coordinate with kitchen staff to prepare orders and ensure that all dishes are delivered to the correct table.
- Provide exceptional guest relations by being attentive, friendly, and knowledgeable about our menu.
- Maintain a clean and organized workspace to ensure a positive dining experience for our guests.
- Help with other tasks as needed, such as answering phone calls, handling guest complaints, and providing assistance to other staff members.
- Demonstrate a strong understanding of customer service and maintain a welcoming and hospitable atmosphere for all guests.
- Work effectively as part of a team to meet the needs of our restaurant and ensure that all orders are delivered efficiently and accurately.
**Skills:**
- Excellent communication skills to effectively interact with guests and staff.
- Strong phone etiquette to handle phone orders and customer inquiries.
- Familiarity with a restaurant environment and the ability to work well under pressure.
- Experience in providing exceptional guest relations and hospitality.
- Knowledge of customer service principles and practices.
- Ability to work in a fast-paced environment and handle multiple tasks at once.
- Proficiency in using a POS system.
- Strong guest services skills to ensure that all guests have a positive dining experience.
- Ability to lift and carry heavy trays of food and beverages.
Job Type: Part-time
Pay: $10.00 - $13.00 per hour
Expected hours: 10 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Physical Setting:
- Bar
- Casual dining restaurant
- Upscale casual restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Coppell, TX 75019 (Required)
Ability to Relocate:
- Coppell, TX 75019: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $13