What are the responsibilities and job description for the Customer Service Coordinator position at JAC Products?
Customer Service Coordinator:
JAC Products has an opportunity for a Customer Service Coordinator to join our team!
The Customer Service Coordinator (CSC) communicates with customers on customer orders, coordinates customer shipping requirements with manufacturing, and assure correct products and quantities are shipped to customers.
Skills/Competencies:
- Personal Computing Skills with advanced knowledge of MS Office Suite programs
- Strong communication skills - both written & oral
- Highly organized
- Accuracy and attention to detail with ability to multi-task
- Ability to retain critical knowledge of customer web-sites, portals, and EDI.
- Able to identify urgent and/or emerging problems, identify alternative corrective actions, and engage appropriate colleagues in problem resolution.
Requirements and Qualifications:
- Bachelor Degree in Business Administration, Operations, SCL, or equivalent is preferred.
- Two (2) years or more of experience in a customer service, shipping/receiving, material planning, or similar role within a manufacturing setting.
- Tier 1 or 2 OEM Automotive Parts manufacturing plant experience.
- Mainframe experience, such as Future 3, Mapics, AS400 (XA9)
More About Us:
JAC Products has been a pioneer in the Tier I automotive space for over 50 years and continues to test the limits of functional exterior trim products. We use advanced engineering techniques and cutting-edge technology to design products that enhance the style and utility of vehicles. JAC Products has operation or production capabilities on four continents and continues to expand our presence in the United States and globally.
We offer medical, dental, vision, and paid time off as well as many other benefits in a collaborative culture that focuses on innovation and teamwork.
JAC Products is an equal opportunity employer and gives equal consideration for employment to qualified applicants.
