All cashiers must be able to work successfully and independently in all Front Window Cage Locations. Additional cashiering job functions include; Marker Bank, Fill Bank, Main Bank and NRT. Promotion to Cage Cashier II will occur when the cashier can successfully and independently work in two additional job functions outlined above.
Role Responsibilities:
Provides prompt, friendly, and courteous service to all guests while following company and gaming regulations.
Conducts all transactions in a confidential manner.
Performs all types of money-handling functions including check cashing and converting coin, tokens, and gaming chips into currency.
Counts money and chips and reconciles banks.
Orders currency to refill supplies.
Accepts, delivers, and issues credit card cash to customers.
Dispenses coins/chips to other cashiers.
Processes funds transactions for the cashiering department and other casino personnel.
Performs transactions under surveillance.
Processes new check cashing applications.
Records information regarding transactions on reports and forms.
Maintains internal controls with reports describing errors and discrepancies.
Collaborates with work-group and all support departments to ensure player satisfaction.
Communicates all relevant information to co-workers and management to maintain consistency and avoid potential problems.
Works with team members to achieve common goals.
Maintains high standards of courtesy, professionalism and discretion in all communications to, about, or with customers including their arrangements and finances.
Maintains confidentiality of all player accounts.
Maintains security and confidentiality of files, records, and lists.
Other cash handling job functions as requested.
PERKS AND BENEFITS FOR BEING A TEAM MEMBER AT JACK:
Medical, Prescription Drug, Dental, and Vision Coverage
Life and Disability Insurance
Free Parking
Generous Paid Time Off Plan
Discounted Team Member Meals
Education Assistance up to $3,600 a year
401(k) Savings Plan and Match
Paid Breaks
Knowledge, Skills, & Abilities
Must be able to work independently.
Must be able to sit, stand or walk for long periods of time (4 hours).
Must be able to respond calmly and make rational decisions when handling employee conflicts.
Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
Respond to visual and aural cues.
Must have the manual dexterity to operate a computer and other necessary office equipment.
Must be able to tolerate areas containing dust, loud noises and bright lights.
Must be able to work varied shifts, weekends and holidays as needed.
Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
Ability to speak distinctly and persuasively.
Must be able to read, write, speak, and understand English
Education & Experience Requirements
Must have a high school diploma or GED
Must be at least 21 years of age
Must present a well-groomed appearance
Must demonstrate the ability to add, subtract, multiply, and divide without the use of a calculator
One year previous United States currency money handling work experience preferred
Must read, write, speak, and understand English
Must be willing to serve customers from a variety of backgrounds
Must be willing to work nights, weekends, and holidays and work overtime
Able to pass mandated regulation and department testing
License Requirements
Ability to obtain a Gaming Occupational License within the State of Ohio
JACK Entertainment covers all fees associated with obtaining your license (i.e. application cost, background fees, and fingerprinting costs)
Salary.com Estimation for Cage Cashier in Cleveland, OH
$33,779 to $43,391
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