What are the responsibilities and job description for the Senior Technician position at Jacobs?
Jacobs is seeking a Senior Technician (Telecom) to join our team supporting our federal customer at the Savannah River Site. Jacobs Technology Inc. provides telecommunications system operation and maintenance services as well as site operator services at SRS. This position supports an operation and maintenance program managing the voice and data services at the Savannah River site.
This role is on site at our cleared facility at Savannah River Site 773-51A, Aiken, South Carolina 29801.
Successful candidate will be responsible for performing daily surveillance and maintenance on Avaya Aura communications platform. Equipment is located at various sites across approximately 310 square miles at Savannah River Site.
Responsibilities:
- Perform daily surveillance and maintenance on Avaya Aura communications platform
- Deploy local and area paging, base and handheld radio circuits, security alarms systems, T-1 Trunks, water monitoring, and Gig, 100, and 10 BaseT Ethernet
- Diagnose, problem solve, and repair the Avaya equipment and special circuit issues
- Coordinate and problem solve with GE power system and battery plants
- Support Ciena OM6500 transport equipment
- Install subscriber telephone lines and troubleshoot with outside technicians on repair of telephone lines
- Maintain lines, trunks, and software translations for routing and charging
- Receive, recognize, and respond to maintenance messages and system alarms; analyze the maintenance messages or condition causing the alarm and correct the condition by performing or arranging for component-level repair of the system, if necessary
- Provide service order activity associated with analog and digital telephone service, and integrated services digital network (ISDN) service
- Perform change verification for all telephone services and voice mail features
Here’s What You Will Need:
- Must be a U.S. Citizen with a current driver’s license; Must be able to obtain DOE Clearance
- Must pass an alcohol and substance abuse test
- 5 years of experience in Networking/Telecommunications
- Experience with Avaya telecommunications equipment
- Minimum high school diploma
Salary : $1 - $1,000,000
