Dispatch Coordinator

Jade Logistics, LLC, an independent agent of Landstar, is currently hiring for a Dispatch Coordinator.

We have an amazing opportunity for someone who is driven, self-managing and career focused. We value our employees and are dedicated to helping them achieve their career goals. If you are looking for job security, career growth, and a company that cares about you, then this may be the job you have been looking for.

If you have previous experience working in a fast-paced office environment, excellent computer and customer service skills, we encourage you to apply. We offer competitive wages and full benefits.

The Dispatch Coordinator position is a key role within the company, communicating with carriers and customers in order to coordinate freight and to ensure consistent and timely deliveries. The Dispatch Coordinator works closely with account managers and management, assisting with sales and administrative tasks. The Dispatch Coordinator is constantly acquiring and sharing information to ensure all parties involved are always informed. The Dispatch Coordinator is required to be knowledgeable, and stay up to date, when it comes to market conditions, freight rates, and customer accounts.

Requirements:

• Excellent computer skills (Microsoft Office, Google Docs, etc.)
• Excellent customer service skills
• Excellent phone skills
• Excellent attention to detail
• Ability to think ahead and see the big picture
• Excellent math skills
• Ability to work in a fast-paced environment
• Ability to adapt quickly to change
• Excellent negotiating skills
• Ability to make connections, build strong relationships, and to connect with a diverse group
• Ability to make sound decisions
• Open to feedback and always willing to learn
• Good listening skills: ability to listen to others and understand their needs; ability to retain and/or document important information being relayed

Job Duties/Requirements:

The duties and requirements listed below are not intended to reflect all duties that may be assigned to this position. The Company may augment duties, including essential functions, at its discretion.

• Answer incoming calls; assist with dispatch calls; perform check in calls for booked loads
• Data Entry
• Assist with posting loads; booking carriers on loads; collecting and submitting rate data
• Read and respond to emails
• Problem Solving
• Customer Service
• Works closely with the entire team, customers, carriers and other key contacts
• Maintain confidential documents/sheets
• Generate reports as requested by management
• Create Word, Excel and Google documents as requested by management
• Other duties as assigned

Previous experience working in a fast-paced office environment in a similar role, such as a sales assistant, administrative assistant, or customer service representative, with heavy data-entry and multiline phones, is required.

This is a full-time position, working day shift - Monday through Friday. Some overtime is required, especially during our busy season (late fall through the winter).

Only applicants who email a formal resume and cover letter to: melody.garcia@landstarmail.com, will be considered for this position.

We offer competitive wages, and full benefits for eligible employees. Benefits include, but are not limited to: medical, dental, vision, retirement plan, profit sharing, quarterly bonus, paid time off, paid holidays (including birthday), and more.

We offer remote work; however, there are days, on occasion, when the team will work in the office. Employees are also required to attend staff meetings in the office.

Please visit our company website: www.jadetransportation.com.

Jade Logistics, LLC is an equal opportunity employer.

Job Type: Full-time

Pay: $36,000.00 - $42,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Experience:

• Office: 1 year (Required)
• Customer Service: 1 year (Required)
• Multi-line phone systems: 1 year (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: Hybrid remote in Salem, OR 97306