What are the responsibilities and job description for the Automotive Service Writer position at Jaguar Land Rover Fairfield?
Automotive Service Writer needed for a growing dealership. Someone who can handle their clients start to finish. Greet them in the morning, keep them updated as long as the vehicle has to stay. We have all the latest and greatest communication tools. Must have a proven customer satisfaction rating. We have doubled our production in the last six months. Time to expand.
Jaguar Land Rover Fairfield is looking for an automotive service advisor to join our team and deliver extraordinary customer experiences.
Jaguar Land Rover Fairfield we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you can grow. As a trusted Service Advisor, you will be the liaison between the customer and the service department, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates.
WHAT WE HAVE TO OFFER
- This is a family-owned dealership that you become a part of the Jaguar Land Rover Fairfield Family
- Consistently recognized as dealership of choice
- Comprehensive benefits program, including health care options (medical, dental and vision)
- Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
- Values-driven culture built on integrity, professionalism, excellence, and teamwork.
WHAT WE ARE LOOKING FOR
- Genuine interest in providing an exceptional customer experience.
- Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
- Excellent communication, interpersonal and organizational skills.
- Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
WHAT YOU CAN BRING TO THE TABLE
- Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in the scheduling and estimating of vehicle service and repairs.
- Excellence: Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders, and cost estimates.
- Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity and accuracy, and courtesy.
- Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Jaguar Land Rover Fairfield store. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Job Type: Full-time
Pay: $80,000.00 - $110,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Commission pay
License/Certification:
- Driver's License (Required)
Work Location: One location
