What are the responsibilities and job description for the Customer Relations Manager position at James H. Cross Company?
Sales / Customer Relations Manager
Founded in 1941 the James H. Cross is a Nationally recognized provider of Industrial Tooling, Integrated Supply, Metrology, Automation, Regrinding, Fixturing, ISO/IEC 17025 Calibration and Engineered Solutions. We are looking for new additions to our Team.
Experience in the manufacturing environment is preferred. Five Years of experience in a sales, program management, customer relationship management or similar role is required.
In general, we sell all the products necessary for our manufacturing customers to produce products. Tooling, Gaging, Handling, etc. In addition, we offer programs to our customers to manage their tooling processes. We have some great opportunities for individuals looking to make a positive change in their career!
- Strong people skills to interact with key customer and supplier personnel at all levels: Executive Management, Plant Managers, Cell Leaders, Machine Operators, Maintenance, Sales, etc.
- Manufacturing understanding for use of engineered cutting tools & metrology
- Coordinate and document supplier and customer activity
- Strong Business acumen
- Ability to work independently and time-management to achieve set goals.
- The ability to prioritize tasks and estimate value
- Respectful and concise communication skills: both orally and in writing
- Interest in Continuous Education and Personal Improvement
- Experience with Microsoft Office Suite products: Especially Outlook, Excel, Teams, and Power Point
- Local/Regional Travel as required
Our Company provides a competitive benefits package including 401k with matching contributions, health insurance, life insurance, paid holidays, vacation and employee-based incentives and opportunities. We offer the opportunity to grow with our Company and earn other positions within our growing organization.
Please note, the salary listed here is simply a placeholder. This position will have both salary and a commission or bonus program that is very detailed, and competitive, in line with individual experience.
Job Type: Full-time
Pay: $50,000.00 - $200,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Monday to Friday
Experience:
- Sales: 5 years (Preferred)
Ability to Relocate:
- Spartanburg, SC: Relocate before starting work (Required)
Work Location: On the road
Salary : $50,000 - $200,000