Patient Accounts Clerk

Overview

Starting Pay: $15.81 to $18.58 DOE

Full-time, benefitted position working 80 hours per two week pay period. Days of work are Monday-Friday with hours from 8:00am - 4:30pm.

Prepares and reviews accounts receivable accounts for filing to insurance companies.  Ensures billing accuracy to be compliant with all regulations and laws. Accommodates the public as a resource for patient accounts and the access team on insurance.

Responsibilities

• Prepares and reviews accounts for accuracy and completeness for filing and follow-up for insurance claims for processing for payment.
• May assist in receiving and processing of accounts receivable checks
• May assist in processing of daily mail.
• Identifies appropriate hospital accounts to ensure accurate application of payments received.
• Provides patient and accounting with appropriate receipt of payments by procedure.
• Accommodates the public by explaining charges and answering related inquiries from patients or their families, insurance companies, attorneys, etc.
• Interacts with all age demographic groups while performing duties.
• Assists other Patient Accounts Clerks with their duties by being sensitive to their needs; assists with Patient Accounts Coordinator duties in his/her absence.
• Assists Patient Access Clerk with their insurance questions and training.
• Works with insurance verification and prior authorization team to prevent denials.
• Duties that may be included are:
  • Bank Reconciliations
  • Special billings
  • Clinic Physician’s charging, billing, and follow-up
  • Orders supplies and calls for service for copy machine. Trains employees in proper usage to ensure maximum efficiency and appropriate care.
  • Provider enrollment assistance
• Duties that may be asked to assist with outside of clerk’s normal tasks:
  • Operate the telephone console
  • Collection Agency reconciliations
• Performs other related duties as assigned or requested.

Qualifications

High school level of education preferred; computer and/or secretarial skills.

One year clerical experience with computer knowledge with more than three months of progressively more responsible experience required; three months on-the-job training.