Lobby Clerk

POSITION SUMMARY: Under general supervision, performs a multitude of tasks involving the safety and security of the facility; performs routine and standardized duties involving choices of action within the limits as established and defined by state, federal, and local policy, and procedures.

JOB DUTIES:

• The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
• Assist with Video Visitation scheduling.
• Assist as back-up personnel and relief for Lobby.
• Back-up personnel for shift shortages due to Annual Leave, Sick Leave, Bereavement Leave, FMLA and COVID-19 Quarantining.
• Assist Team (s) with booking process, meal relief for Central Control and Booking Area.
• Inventory, tag, and secure inmate property.
• Assist with mail pick-up and drop off, sorting and distributing of mail.
• Performs general clerical duties as needed.
• Inspects, items brought into the Detention Center ensuring that contraband does not enter the facility.
• Observes and controls visitors during and after video visitation.
• Communicate effectively with other staff with approved facility communication devices including telephone system, intercom system, and portable or base radios, while demonstrating effective communicative skills with public and staff.
• Back-up personnel for State of Emergencies.
• Operates a personal computer, general office equipment, or other equipment as necessary to complete essential functions, to include the use of word processing, spreadsheet, database, e-mail, Internet, or other computer programs; performs basic maintenance of computer systems and office equipment, such as backing up data or replacing paper, ink, or toner.
• Maintains file system of various files/records for the department; prepares files, organizes documentation, and files documents in designated order; retrieves/replaces files; shreds/destroys confidential or obsolete documents.
• Communicates with supervisor, employees, other departments, government agencies, attorneys, financial institutions, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
• Maintains a current knowledge of applicable laws/regulations reads professional literature, attends workshops and training sessions as appropriate.
• Coordinates with Judges or judge secretary regarding visitors for bond court.
• Maintains safety and security of lobby.
• Ensures that lobby is cleaned and kept clean throughout the day.
• Employee shall comply with all Employer policies, procedures, rules, and regulations, both written and oral, as are announced by the Employer or Designee from time to time.
• Provides assistance to other employees or departments as needed.
• Performs other related duties as required.

It is not the intention of the Employer to assign duties and responsibilities which are not typically within the scope of characteristics associated with this position, or which may not be required of other employees of similar rank and position. However, the Employer reserves the right to increase and/or revise the Employee’s role and responsibilities, whether through reorganization of his/her position or promotion

MINIMUM QUALIFICATIONS:

Must have High school diploma or GED; and or currently enrolled in a college level course or vocational training focusing on criminal justice, office administration and personal computer operations. Must within 4 months of hire complete and obtain Homeland Security Training Series 700/750/800 and Security Awareness.

PHYSICAL DEMANDS:

Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing, and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. This position also requires the ability to operate, maneuver, and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

WORK ENVIRONMENT:

Performance of essential functions may require exposure to adverse environmental conditions, such as odors, violence, or rude/irate individuals.

** Must have a valid South Carolina Driver’s License.

Job Type: Full-time

Pay: $13.83 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work setting:

• In-person

Work Location: In person