Sephora Beauty Consultant

General Description

The Beauty Consultant is responsible for providing a personalized, engaging, fun, and unbiased shopping experience to clients around beauty products and techniques, leveraging in-depth product knowledge to can enhance and enrich our client’s lives, in order to drive sales and profit.

Primary Responsibilities:

• Customer Service & Sales - Proactively approaches clients in friendly, non-aggressive manner to determine how they can best help find a product or service - Drive the client’s basket size by offering multiple and complementary products to each client, ultimately increasing Units per Transaction and Dollars Per Transaction - Actively listens to client issues in a calm and agreeable manner to resolve problems and deliver a rewarding client experience
• Participates in a Learning Environment - Frequently accesses training materials to learn new products and techniques to stay up to date for the client - Seeks out and absorbs knowledge of products to deliver a memorable and lasting experience with clients
• Participates in Operations - Continually reviews assigned area to ensure it is well-stocked, well-merchandised, hygienic, and follows core standards - Replenishes and/or merchandises assigned areas to ensure products are available and presented well for each client - Completes operational tasks such as, but not limited to setting animations, Merchandise Transfer Out, Signing, Expired Sweep, and Mark Out of Stock and Destroy - Participates in Put to Fixture of door to floor process
• Supports Company Programs - Participates in and represent company programs that positively impact the business - Offers Beauty Insider to all clients - Offers JCPenney Credit and Rewards to all clients Performance Standards - Consistently meets established performance standards for the role, including (but not limited to) product and service sales, client service, profit, productivity, and attendance

Core Competencies & Accomplishments:
To achieve success at JCPenney, a Cashier will possess the following:

• Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others.
• Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
• Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgency
• Results – Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude
• Ownership – Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes
• Intensity – Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency

About JCPenney:

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

Job Type: Part-time

Pay: From $10.55 per hour

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Holidays
• Night shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: One location

Salary : $11 - $0