What are the responsibilities and job description for the Park position at JD Group?
The Role
As a 3IC you will be responsible for providing exceptional customer service to create a unique and memorable JD shopping experience.
You will also be responsible for inspiring and leading your team on the shop floor through coaching, mentoring and leading from the front.
The 3IC is responsible for contributing to the store’s success, through driving the team to hit all key financial KPIs. This can only be achieved through a customer centric, commercial and people first’ mindset.
You are responsible for, but not limited to the following :
- Assist the Store Manager and Assistant Store Manager to drive all key financial KPI’s and deliver growth on budget
- Utilise company reporting to identify trade opportunities and implement action plans
- Assist the instore Visual Merchandise team to complete weekly VM direction
- Support Store Manager and Assistant Store Manager to execute sale launches
- Recruit, Induct and develop team members to build bench strength for future expansion
- Uphold company retail standards and deliver visual excellence
- Manage customer experience standards in store through effective floor supervision
- Work with BOH team to deliver shopfloor product availability and operational excellence
What we're looking for
- Previous retail experience in a key holder or leadership role preferred
- Customer focused and passionate to learn
- Collaborator and results driven
- Loves sports fashion brands and is enthusiastic about sharing your knowledge with customers
- Ability to work in a fast-paced team environment
What’s in it for you?
- Work with some of the best product and biggest sports fashion brands in the market
- Training and development to evolve and shape your career
- Treat yourself with our attractive staff discount! This can also be used for friends and family
- Access to our Employee Assistance Program & Mental Health champions
- One month paid parental leave for full-time employees
Last updated : 2024-03-05
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