Patient Navigator - Neurosurgery

Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.

Through the merger of Thomas Jefferson University and Philadelphia University in 2017, our University includes ten colleges and four schools. We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science.

Jefferson Health, the clinical arm of Thomas Jefferson University, has grown from a three-hospital academic health center in 2015, to an 18-hospital health system through mergers and combinations that include hospitals at Abington Health, Aria Health, Kennedy Health, Magee Rehabilitation and Einstein Healthcare Network. We have over 50 outpatient and urgent care centers; ten Magnet®-designated hospitals (recognized by the ANCC for nursing excellence); the NCI-designated Sidney Kimmel Cancer Center (one of only 70 in the country and one of only two in the region); and one of the largest faculty-based telehealth networks in the country. In 2021, Jefferson Health became the sole owner of HealthPartners Plan, a not-for-profit health maintenance organization in Southeastern Pennsylvania. We are the first health system regionally to create an aligned payer-provider partnership.

Jefferson’s mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.

• OUR MISSION: We improve lives.
• OUR VISION: Reimagining health, education and discovery to create unparalleled value
• OUR VALUES: Put People First, Be Bold & Think Differently and Do the Right Thing

As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.

Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson’s clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

EDUCATIONAL/TRAINING REQUIREMENTS:

High school or GED required. Bachelor Degree preferred.

EXPERIENCE REQUIREMENTS:

Two years experience in clinical or community resource settings; care coordination experience is desirable.

ADDITIONAL INFORMATION:

Must have experience in a healthcare clinical or community setting, experience in an outpatient setting is desirable. Must demonstrate a service-oriented approach and be a team player.

The Neurosurgical Patient Navigator works in collaboration and continuous partnership with chronically ill or high risk patients (Neuro-Oncology, Neurosurgery, and/or those with a diagnosis of a brain disease) who are not followed at a SKCC Multi-Disciplinary Clinic (MDC) but who are followed by the Vickie and Jack Farber Institute for Neuroscience at Jefferson in Center City.

S/he will coordinate care between diagnosis, treatment, survivorship or end of life. He/she participates in the assessment and ongoing support of patients in close collaboration with the the Care Team(s) s/he is supporting.

ESSENTIAL FUNCTIONS:

• Serves as the point of contact, advocate, and informational resource for patients with a non-oncology diagnosis,their care team, & family/caregiver(s).
• Promotes timely access to appropriate care such as helping to schedule appointments from first call to first treatment.
• Gathers records, organizes and supports care team.
• Monitors and promotes adherence to a care plan, developed in coordination with the patient, PCP, specialist and family/caregiver(s)
• Supports communication between the care team and the patient, facilitates screening and addresses barriers to care and documents all interactions in the patient’s electronic record
• Connects patients to relevant community resources, with goal of enhancing patient health and well-being, increasing patient satisfaction, and reducing health care costs
• Transistion general patient navigation services to SKCC oncology patient navigator if/when patient requires MDC services.
• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.