Patient Services Representative - Neurology

If you possess the following qualifications, please apply immediately: High school diploma or equivalent required. One to two years related work experience and the ability to work in a fast paced environment is required. Exceptional Customer Service practices a mustMust possess knowledge/familiarity with general office functions and procedures including ICD-9 codes, CPT coding, medical terminology and HIPAA regulationsExperience using computer in an office setting and the ability to verbally communicate information to staff and patients in a professional customer focused manner required. General typing (28 WPM) preferred, filing and reception skills, spelling, grammar and telephone etiquette skills are required. CPR certification through the American Heart Association Preferred In this role you will be responsible for: Enhancing patients/customers experience by providing clerical/technical support, in a manner consistent with the Code of ConductPrimarily working at the front desk of an outpatient medical office, the Front Desk Check out Rep. will be responsibleReferral management, schedules follow up appointments, and is responsible for ensuring patient has scripts/lab order/diagnostic testing information as neededPreparationExcellent customer service skills, prioritization, decision making, multi tasking skills are essential in this key position

Jefferson Health delivers state of the art healthcare services to patients throughout the Delaware Valley and southern New Jersey. Jefferson (Philadelphia University Thomas Jefferson University) provides more than 8,400 students from nearly 40 states and 40 countries with 21st century professional education. Combined, we have over 30,000 employees.

Jefferson Health, with 14 hospitals (seven are Magnet designated by the ANCC for nursing excellence) and 40 outpatient and urgent care locations, offers a broad range of primary and complex, highly specialized care that touches the lives of more than four million patients annually. U.S. News & World Report has ranked Thomas Jefferson University Hospital among the nation’s best in eight specialties. Jefferson Health also includes the NCI designated Sidney Kimmel Cancer Center; it is one of only 70 such centers in the nation.

Thomas Jefferson University has ten colleges and three schools that offer more than 160 undergraduate and graduate programs. Our University is dedicated to inter-professional and transdisciplinary approaches to learning that offer a vibrant and expandable platform for professional education. Through this unique model, we are preparing our students for current and yet to be imagined careers.

As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.