Office Manager

Office Manager

At Jelks Law, we help people protect what’s most important to them ~ their dignity, their family, and their business. We have the privilege of walking with people during the most important times of their lives whether it’s the birth of a new child, the death of the family matriarch, or launching a new business.

We protect our clients with important legal tools like wills, trusts, powers of attorney, guardianships, business entities, and contracts.

How to Apply

Email your resume directly to hiring@jelkslaw.com. Resumes that are not sent to this email address will not be considered. In the subject line of the email, list "Office Manager Candidate".

We will begin phone interviews the week of July 10th.

What We Need

Until now, our Firm has been managed by the founding attorney. Our practice has grown so much that we now need someone to takeover some of the management role so that our founding attorney can focus on other needs of the Firm. We need a full-time, dedicated office manager to help oversee the operations of the Firm. Our ideal candidate will be someone that has great communication skills (both written and verbal), forward thinking, detail oriented (proofreading is a must!), and a team player. Example of responsibilities:

Operations

• Coordinate and participate in leadership meetings
• Identify and produce reports reflecting operations, pipelines, opportunities, etc.
• Obtain competitive quotes from vendors (various types of insurance, janitorial, software, etc.), supplies, and maintenance/repairs/renovations to the building
• Assist with annual law license renewals
• Track weekly and monthly KPIs for projects and the team
• Send and follow-up on client satisfaction surveys and requests for Google reviews each week
• Maintain an inventory for office supplies and place orders 1-2 times per month
• Ensure that the team has the tools they need to perform their jobs
• Oversee timely completion of tasks
• Create and maintain equipment, software, and computer technology inventories to ensure all licenses, software, and systems are operating at full capacity
• Create and update policies, procedures, and core processes
• Analyze existing policies, procedures and core processes with the intent to identify and improve them

Human Resources

• Oversee firm benefits administration
• Manage onboarding and training of new team members
• Plan team building events and celebrations (birthdays and anniversaries)
• Assist the leadership team with recruiting, hiring, and terminations
• Maintain HR policies and procedures
• Aid the leadership team with creating professional development opportunities for the team and ongoing training

Marketing

• Identify and plan marketing events, speaking engagements, strategic partnerships, client gifts, and promotional materials
• Carryout the leadership team’s vision for newsletters
• Assist the Managing Attorney with social media marketing
• Determine opportunities for press releases and coordinate their creation with a third-party PR firm
• Work with the website management company to ensure updates to the website are made when needed

Candidate Requirements:

• Personable
• Excellent oral and written communication skills
• Trustworthy and capable of keeping information confidential
• Reliable
• Quick Learner
• Tech savvy and willing to learn new platforms and programs
• Highly proficient in Microsoft Office
• Outstanding organization and time-management skills
• Capable of prioritizing multiple tasks
• Comfortable in a fast-paced work environment
• Gets along well with others
• Self-starter
• Detail-oriented
• Coachable
• Not easily overwhelmed with large tasks list
• Comfortable having difficult conversations with others
• Office/operations management experience

What we are not looking for:

• A “yes man”. We need someone who is willing to speak up about areas for improvement and able to take the initiative to fix those things.

Benefits

• Truly flexible schedule
• After your 90-day trial period: o Paid time off o Paid holidays o Health, dental, and vision insurance paid 50% by the Firm o Holiday bonus o IRA with 3% match from the Firm
• After six months with the Firm: o Life insurance paid 100% by the Firm o Short-term disability paid 100% by the Firm

Diversity, Inclusion, & Equity Matter to Us

Studies show that diverse candidates are less likely to apply for a position if they do not wholeheartedly believe that they are 100% capable of fulfilling the job duties. We would rather have someone who is reliable, a quick learner, functions well under pressure and has a great personality over a well experienced candidate any day. We can teach you the skill set.

Jelks Law, PLLC is an equal opportunity employer. We value a diverse workplace and strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, foreign- born residents, and veterans to apply. We will not discriminate against you based on who you are, what you look like, who you love, where you come from, or how you were born.

Job Type: Full-time

Pay: $38,000.00 - $45,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Chattanooga, TN 37404: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Office management: 1 year (Preferred)
• Administrative experience: 1 year (Preferred)

Work Location: In person

Salary : $38,000 - $45,000