Service Technician

JES Foundation Repair, a Groundworks Company, is growing rapidly and seeks a proven Service Technician. We have been in business for over 25 years specializing in damaged foundations of all types including residential and commercial structures. We serve Virginia Beach, Chester, Manassas, Appomattox, Salem, and other surrounding areas. There’s a good reason why we’re known best for being better. And it starts with Integrity: we don’t believe in hard sales and pushy salesmen. A company is only as good as the people it hires. And we hire only the best. Every certified field inspector has experience in construction, engineering or some other area of housing industry. We here at JES Foundation Repair are dedicated to finding a Service Technician that would be a great fit for our company, and most importantly our customers!

We have been honored with the Best of Houzz in 2019, and also hold an A Better Business Bureau rating which highlights our ability to help every customer. We go above and beyond to help our customers resolve challenges with their basement, foundation, and crawl space problems.

We seek applicants with the ability to grow and expand our presence in Virginia, North Carolina, Washington, and Maryland.

Join one of the fastest growing, game-changing organizations in its industry and create a foundation for personal growth and future success!

A Groundworks Service Technician is the guardian of our reputation. They ensure the solutions we provide are functioning properly and protecting the home. As a Service Technician, you will run appointments with our current customer base. You will learn how to fix our solutions, maintain, and improve our systems and look for additional areas of protection in the home.

Who should inquire about this role?

• A hard-working individual that wants the ability to make well over 6 figures on company provided service appointments.
• Someone who is not interested in driving their own vehicle for work. Company truck/van, gas provided, phone, CPU, etc.
• Those who can build rapport with diverse groups of people.
• Problem solvers that prioritize what the customer called for then look for other ways to serve them.
• Interest in growing into leadership roles throughout the country.

What We Offer:

• Bi-weekly Pay – Hourly Plus unlimited Commission potential.
• Full-Time Non-seasonal Work
• Health benefits, paid PTO and Holidays, 401K.
• Superior Product Training combined with Personal Development training will Ensure YOU Start with Immediate Success
• Competitive and Rewarding, Family-Oriented Culture
• Advanced Leadership Training Opportunities – 91% of Promotions Are Internal Employees
• Company Provided Vehicle & Gas Card, phone, and tablet

What You Will Do:

• We provide appointments made by a customer care representative which are scheduled based on your availability
• Travel to a customer’s home on a pre-set appointment using a company vehicle
• Build rapport with homeowners and professionally represent the Company
• Perform yearly maintenance visits, examining work previously completed. Find problems before the problems find our customers. Present additional options that may serve our customers
• Perform reactive service appointments, diagnosing and fixing any issues and provide solutions of additional products
• In some cases, install the additional products purchased by customer
• Adhere to safety/health regulations and procedures when carrying out construction operations
• Examines work done by the company and determines potential warranty or non-warranty work
• Clearly communicate the benefits of our solutions and services to enhance or improve original installation or remedy a potential issue
• Responsible for communicating to service manager job completions or complications, and completing and submitting all necessary

Best Qualified Candidates Possess:

• Self stater that can communicate effectively
• Accountability and high integrity with a desire to grow
• Troubleshooting and Problem solving
• Comfortable working in confined spaces
• Ability to pass pre-employment screening, to include a background check
• High school diploma or GED preferred or equivalent experience
• Sales and Construction background a plus

All your information will be kept confidential according to EEO guidelines.

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