Employee Relations Specialist

Overview

Position Title: Employee Relations Specialist

Classification: FLSA Exempt

Reports To: Employee Relations Manager

Rate of Pay: 50K - 60K

Position Purpose:

The Employee Relations Specialist is responsible for maintaining and enhancing the organization’s human resources by planning, implementing and supporting employee relations, policies, programs and practices. The Employee Relations Specialist will possess a thorough knowledge of HR best practices and contribute innovative ideas.

Responsibilities

Principal Duties and Responsibilities:

• Serve as a liaison between management and employees by handling questions, interpreting and administering policy, procedures, laws, and helping resolve work related problems
• Partner with respective management team member to investigate or address employee relations issues such as harassment allegations, work complaints, or other employee concerns
• Interact with airport authorities, government agencies, airline customers, and employees
• Contact new employees and evaluate the recruiting/onboarding and training process by gathering feedback about the applicant/employee experience
• Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA)
• Prepare or maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software
• Provide management with information or training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issues
• Facilitate new hire orientation on a weekly basis
• Process employee orders for New Hire Uniforms and ensure timely distribution
• Assist employees with general questions regarding company sponsored health benefits, 401(K), or tax forms, and forward such documentation to HDQ HR
• Schedule management conferences with employees; hearing and resolving employee grievances; counseling employees and/or leadership staff
• Attend employee engagement events and HR functions
• Perform other duties as assigned

Qualifications

Competencies

• Knowledge of HR principles involved in business planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources
• Knowledge of principles and procedures for training, compensation and benefits, labor relations and negotiation, and personnel information systems
• Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process
• Critical Thinking by using logic or reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Establish and Maintain Interpersonal Relationships by developing constructive and cooperative working relationships with others, and maintaining them over time
• Communication; written & verbal (Bilingual preferred)

 Required Education & Experience:

Minimum of an Associate’s degree in Business or Human Resources related field with 3-5 years of related experience with progressive HR practices

Work Environment

This job operates in an airport office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The candidate may occasionally be subject to loud noises, as well as natural elements (rain, heat, wind, cold, etc.)

Physical Demands

The physical demands described here are representative to those that must be met by an employee to successfully perform the essential functions of the job.

While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk and hear. The employee must occasionally be able to lift or move up to 25 pounds.

Position Type

This is a full time position. Days of work are Monday through Friday. Occasional evening and weekend work may be required as job duties demand.

Travel

Some travel may be required.

 JetStream Ground Services, Inc. offers competitive salaries and comprehensive benefits including paid Holidays and Personal Time Off (PTO), Group Health Insurance including Medical, Dental and Vision, 401(k) and career opportunities for advancement.

JetStream Ground Services, is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.