What are the responsibilities and job description for the Parts Associate position at Jim Coleman Infiniti/Nissan?
Jim Coleman Infiniti/Nissan is hiring! We are a local leader in automotive retail and we are looking to add qualified professionals to our team. Jim Coleman Automotive is a company that offers a team environment, great benefits and ongoing training and support for its employees. The Parts Associate will strive to provide highly satisfactory profit margins and customer satisfaction.
Responsibilities:
- Route parts and accessories to Service department technicians.
- Responsible for receiving, stocking and shipping out parts from the dealership
- Organize all parts replaced under warranty. Ensure parts are properly tagged with repair order number and identifiable by part numbers.
- Perform daily inventory checks. Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
- Answers phone calls, providing price quotes and other information. Provides high level of service to internal and external customers.
- Pulls and fills orders from stock.
- Notifies the service advisor and the customer when special ordered parts have been received.
- Notifies the body shop when all parts have arrived and when they will be delivered.
- Follows up on back-ordered parts.
- Makes sure all internal requests for parts are billed on service repair order.
- Maintains professional appearance.
- Other tasks as assigned.
Skills & Knowledge:
- Excellent communication and customer relations skills
- Strong customer service focus
- Exceptional organizational and multi-tasking ability
- Valid drivers license
Applicants have rights under Federal Employment Laws:
Family & Medical Leave Act (FMLA): https://www.dol.gov/agencies/whd/posters/fmla
Equal Employment Opportunity (EEO): https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal-poster
Employee Polygraph Protection Act (EPPA): eppac.pdf (dol.gov)
Salary : $29,700 - $37,600