What are the responsibilities and job description for the Dispatcher position at Jim's Plumbing & Irrigation?
An established plumbing and irrigation company with over 30 years in the industry is seeking a dispatcher to relay work orders, messages, and information to or from work crews, supervisors, and field inspectors.
Job Duties:
· Answering phones and entering service orders for customers.
· Preparing daily workloads and scheduling technicians accordingly.
· Monitoring personnel and/or equipment locations to coordinate service and maintain timelines.
· Fielding calls from customers or technicians to address questions, problems, and concerns.
· Recording and maintaining files and records including customer requests, work performed, charges, expenses, inventory, and other dispatch information.
Qualifications
· Strong multi-tasking ability
· Excellent customer service and communication skills
· Ability to work well under pressure
· Very organized with good time management skills
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 – 50 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- Monday to Friday
Application Question(s):
- Do you have experience using Sage 100 software?
Experience:
- Dispatching: 5 years (Preferred)
Work Location: In person
Salary : $20 - $25