Automotive Internet Specialist

The Jimmy Britt Automotive Family has received multiple Dealer of the Year awards in the state of Georgia. (Just a short drive from the greater Athens area.) Why Jimmy Britt? Our customers rated us #1 Chevrolet dealer in Georgia! We believe in hiring great people, which means we INVEST in your future and genuinely care about our employees. You will work in a great team environment at a customer-centric General Motors dealership where your primary responsibility is assisting today’s researched consumers with their vehicle purchases. To do this, you will work with our excellent management team to create a seamless purchase process for our loyal customers. We expect our Internet sales specialists/BDC team to be adept at handling our clients before, during, and after their purchase, including handling inbound Internet leads, sales calls, and corresponding follow-up with email, text, phone, and video.

We want you to enjoy coming in to work every day and pride ourselves on an awesome environment. We also offer a huge income potential and EXCELLENT COMP. PACKAGE! (Several of our Internet sales specialists currently make over 100k/year! We spend thousands of dollars every month on the best trainers in our industry and provide ongoing training to all sales professionals.  We have a long list of employee success stories and make it a point to promote from within.

WE OFFER:

• Paid training – ongoing both in-store and class time – at our expense
• Great Insurance packages
• Matching contributions 401k
• Large volume of email leads/sales calls available to handle
• Unlimited Access to NADA Training Programs
• Excellent compensation with competitive bonus structure with high earning potential
• Many opportunities for promotion with 3 locations. (We promote from within almost exclusively).
•  Industry leading technology, process and products. (We utilize the best tech to simplify the buying process, offer online sales, and ensure customer satisfaction)

RESPONSIBILITIES:

• High volume store requires High Energy individuals - We provide as many opportunities as you can handle
• Determination to deliver an exceptional customer experience while following a multi-media-rich, progressive sales communication process
• Ability to achieve success and sales goals with good closing percentages
• Handle all incoming internet email leads, calls, and text
• Be available to respond to email inquiries in a professional, well-spoken manner
• Aid customers in the vehicle buying experience, using product knowledge and expertise
• Direct customers to product information resources, including those available online
• Check email frequently and respond to inquiries immediately
• Hold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity
• Understand the intricacies of an entirely online car buying experience
• Develop and maintain your customer base. (We provide the opportunities; you provide the communication and follow-up efforts)
• Competently utilize the CRM to manage your daily tasks (Training provided).
• Keep up with Training standards and OEM product standards

REQUIREMENTS:

• Superior communication skills, both oral and written
• Outstanding organizational skills
• Ability to make a friend
• Use of social media and video technology a plus
• Process oriented

We are looking for technologically adept LEADERS who will work to make a difference in the lives of our customers and continue to make our dealership a great place to visit. The number one responsibility for EVERYONE at The Jimmy Britt Automotive Family is developing long-lasting relationships with both their coworkers and our customers.