What are the responsibilities and job description for the Drive Thru Attendant position at Jimmy John's?
Jimmy John's in Cumming, located at 950 Buford Hwy, is looking for a weekday, lunch time Drive-Thru Attendant. The Drive-Thru Attendant accurately and efficiently takes orders, prepares and packages items for delivery to the drive- thru and carry out customers. The Drive-Thru Attendant is expected to provide exemplary customer service in a manner that exceeds customer expectations to encourage return business.
Responsibilities:
Always greets the guest with a smile (even if through a drive-thru speaker), is attentive, and accommodating with assisting the customer with their order placement.
Repeats the order, suggestive sells, and asks the guest to verify the order for accuracy on the drive-thru screen. Although, the thoroughness of taking the order and insuring it is complete and accurate is extremely important, it is equally important to move the guest to the window as quickly as possible to efficiently move the drive-thru line, enabling the prompt handling of the guests behind them.
Smiles and greets the guest, repeating the order and total.
Collects payment and distributes change.
Before presenting the order, double checks the order for quality and accuracy, eliminating any errors as best as possible while making sure the order is delivered in a timely fashion and is packed appropriately in accordance with guidelines.
The Drive-Thru Attendant is expected to assist team members as necessary and time permits, to ensure smooth accurate and quick movement of customers through the drive-thru.
We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!
