What are the responsibilities and job description for the Restaurant Shift Lead position at Jimmy John's?
Job purpose
To provide FREAKY world class customer service to Jimmy John’s customers while spreading the love through FREAKY FAST JJ’s sammies. Blow your Manager away with your personality and service to customers. Blow your coworkers away with your team player attitude.
Duties and Responsibilities
Be a Role Model to new Team Members
Provide excellent Customer Service
Adhere to Team Member Handbook Policies and Procedures
Maintain and foster Company Culture
Prep and make sandwiches (pull meat, prepare veggies, bake bread)
Maintain store cleanliness
Maintain Food Safety
Maintain Workplace Safety
Maintain Store and Equipment Safety
Slice and prep
Train team members, run shifts
Continuously maintain managerial self-development
Assist with recruiting efforts
Qualifications
Must be 18
Must have state-required Food Handlers Card for CA and AZ only
Preferred management experience
Must be a good coach to develop team
Must be coachable
Must have experience in dealing with customer and employee issues
Must be energetic, enthusiastic, confident, and outgoing
Must be computer proficient
Working conditions
Must be able to work in a moderately loud and fast-moving environment. Jimmy John’s stores play music at a moderate level all day. Must be able to avoid distraction and apply safety best practices while using slicer, knives and oven.
Physical requirements
Must be able to stand for length of shift. Must be able to lift up to 30 pds. Must be able to climb ladder if needed.
