What are the responsibilities and job description for the Jinya Ramen Bar Host position at JINYA Ramen Bar?
Anyone from Japan can tell you: the two key ingredients in ramen are the broth and the noodles.
That’s why at JINYA Ramen Bar, we work hard to ensure they both take center stage. Slowly simmered for more than twenty hours, each of our six signature broths balances flavors from whole pork bones, chicken and vegetables with just the right amount of bonito, dashi, miso, kombu, and other classic Japanese ingredients. The result is a rich broth that is thick, full-flavored, and unforgettable.
A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, show guests to their table and bid guests farewell as they leave. The Host must be able to carry natural conversation with guests without sounding scripted or intrusive.
Job Duties
- Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
- Use visual cues to seat guests in either the bar or dining area depending on their preference
- Answer incoming calls to the restaurant and provide appropriate service
- Manage the flow of guests into the Dining and Bar areas, provide accurate wait times to incoming guests if appropriate
- Tend to special guest needs and requests
- Observant to guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensuring the drink is refilled prior to getting back to the door).
- Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
- Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders
- Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders
- Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders
- Contribute to team effort by accomplishing related results as needed
Job Types: Full-time, Part-time
Schedule:
- Monday to Friday
- Weekend availability
Work Location: One location