Associate, Technology Services

JLL
Charlotte, NC Full Time
POSTED ON 6/8/2022 CLOSED ON 6/17/2022

What are the responsibilities and job description for the Associate, Technology Services position at JLL?

About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Position Summary:
The Technical Consultant performs software development and the configuration/customization of off-the-shelf enterprise software applications. He/she also provides report development services.

Responsibilities (* indicates Essentials Duties):
Programming in Java, JavaScript, (React/Sencha/Node/JQuery), SQL (Oracle/MS-SQL) and various other technologies.

Database development and data structure modification using SQL DDL.

Report development using Crystal Reports, SQL Server Reporting Services, Microsoft Access or other reporting tools.

Customization and/or Enhancement of Business Software Applications including GUI development/customization, report development, script development.

Development of New Software Applications to meet specific client business objectives. Applications may be client/server, Web-based applications or AutoLISP.

Data mapping, data manipulation and data migration among various database systems and enterprise applications.

Development of Data Migration Interfaces to integrate disparate applications/databases using tools such as stored procedures, DTS, scripts.

Personal Quality Assurance Testing to assure quality of deliverables prior to execution of internal QA testing by assisting team members.

Participation in the Technical Support Process to ensure best-of-class technical support response and value for our clients.

Resolution of Technical Support Issues when escalated by the Technical Support Help Desk.

Installation, configuration and troubleshooting of off-the-shelf and custom software applications in BRG staging as well as customer test and production environments.

Management of Source Code and Revision/Change Management Processes through the use of Visual Source Safe and other related technology enablers.

Knowledge, Skills, and Abilities:
3-5 years’ experience with Java development and Database Queries.

Experience in JavaScript development.

Working knowledge of Microsoft Word, Excel, Project, Visio and PowerPoint.

Working knowledge of RDBMS platforms and SQL including ORACLE, MS SQL Server or Sybase SQL Anywhere.

Working knowledge of multiple programming languages including VB, Cold Fusion. ASP, ASP.NET, HTML, etc.

Experience in implementing web-based applications for external users

Solid customer service acumen and interpersonal relationship skills.

B.S. or B.A. in related discipline or related experience.

Ability to work on multiple tasks simultaneously.

Preferred
Working knowledge of ARCHIBUS, TRIRIGA or other IWMS software.

Conceptual to working knowledge of AutoCAD, AutoLisp and document management.

Conceptual to working knowledge of Facilities, Real Estate and Asset Management industry and practices.

Conceptual to working knowledge in Crystal Reports, Business Objects or similar reporting software.

Experience with networking and infrastructure as well as J2EE Application Servlets (Tomcat) and HTTPD .

What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can’t wait to see where your ambitions take you at JLL. Apply today!
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