What are the responsibilities and job description for the Business Support, Moves position at JLL?
What this job involves
The Move Coordinator is responsible for the outcome of the move processes, customer satisfaction, move communication, as well as transparency and reconciliation of costs associated with all move-related activities. Responsibilities of this role include but are not limited to, coordination and execution of small and large office moves and changes.
Customer Experience
Manage all new hire onboarding information - reach out to admins/managers
Meet with admins and team managers to discuss/guide them through logistics, blocking, and the details of their moves.
Update move matrix, fill in customer information, technical requirements.
Assess cubicle condition, order missing parts, ergo changes.
Receive, compile and scrub move lists for potential issues
Review furniture layout, determine location for files and storage.
Deliver boxes, move labels, post pin ups, & deliver move instructions.
Determine mobile locations and prep furniture for drop in stations.
Act as liaison between teams and the move vendors, communicate any desk adds and last-minute seating updates.
Move Activities
Schedule movers and alert security, provide all names for badging.
Schedule disconnects and reconnects of computer, servers, printer, and phones.
Operate check-outs, check-ins, manage all locations, making sure all clients are where they are supposed to be.
On site for all vendors and customers during move.
Review completed move and make adjustments with vendor.
Coordinate vendors for installation of power/data as required.
Submit service tickets to have space cleaned, keys and chairs at desk.
Post Move Follow Up
Provide welcome communications with information on new location and site services.
Troubleshoot all lost or misplaced items.
Schedule vendor for scrap pick up, recycle or reuse excess furniture, and remove chairs
Coordinate pick up of crates and/or boxes.
Following projects and incremental moves, update seat assignment for accurate reporting
Other projects, special assignments, and administrative duties as assigned
Sound like you? To apply you need to possess:
College preferred but not required with at least 3 years experience in a corporate environment.
Proficiency in a range of information technology tools and platforms.
Strong analytical, organizational, and presentation skills.
Excellent written and verbal skills
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
The Move Coordinator is responsible for the outcome of the move processes, customer satisfaction, move communication, as well as transparency and reconciliation of costs associated with all move-related activities. Responsibilities of this role include but are not limited to, coordination and execution of small and large office moves and changes.
Customer Experience
Manage all new hire onboarding information - reach out to admins/managers
Meet with admins and team managers to discuss/guide them through logistics, blocking, and the details of their moves.
Update move matrix, fill in customer information, technical requirements.
Assess cubicle condition, order missing parts, ergo changes.
Receive, compile and scrub move lists for potential issues
Review furniture layout, determine location for files and storage.
Deliver boxes, move labels, post pin ups, & deliver move instructions.
Determine mobile locations and prep furniture for drop in stations.
Act as liaison between teams and the move vendors, communicate any desk adds and last-minute seating updates.
Move Activities
Schedule movers and alert security, provide all names for badging.
Schedule disconnects and reconnects of computer, servers, printer, and phones.
Operate check-outs, check-ins, manage all locations, making sure all clients are where they are supposed to be.
On site for all vendors and customers during move.
Review completed move and make adjustments with vendor.
Coordinate vendors for installation of power/data as required.
Submit service tickets to have space cleaned, keys and chairs at desk.
Post Move Follow Up
Provide welcome communications with information on new location and site services.
Troubleshoot all lost or misplaced items.
Schedule vendor for scrap pick up, recycle or reuse excess furniture, and remove chairs
Coordinate pick up of crates and/or boxes.
Following projects and incremental moves, update seat assignment for accurate reporting
Other projects, special assignments, and administrative duties as assigned
Sound like you? To apply you need to possess:
College preferred but not required with at least 3 years experience in a corporate environment.
Proficiency in a range of information technology tools and platforms.
Strong analytical, organizational, and presentation skills.
Excellent written and verbal skills
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
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