What are the responsibilities and job description for the Facilities Manager position at JLL?
The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Regional Manager and the Corporate Real Estate team with the delivery of quality facility management services. This role will coordinate and manage tenant requirements and service delivery to ensure satisfaction.
Responsibilities:
Facility Management
Single point of accountability for the efficient and timely execution of common processes, responsible for assigned building 24/7.
Establish and maintain a safety-first culture by promoting and driving safe work practices timely training, best practices as well as delivering rewards and recognitions to promote safe behavior.
Drive performance as measured by client's Key Performance Indicators
Resolve FM issues at site, escalating when needed.
Manage operating expense budget including monthly variance reports.
Initiate purchase order requests for goods and services for sites within responsibility.
Manage subcontractors and suppliers to deliver goods and services against contracts and expectations.
Proven ability to manage an effective team consisting of custodians, technicians, groundskeepers etc andexternal contractors all staff facilities staff.
Drive and promote safety culture within portfolio including subcontractors, suppliers and visitors.
Work with Regional Manager to oversee the delivery of maintenance and repair services.
Ensure client satisfaction with delivery of Facility Management services and provide a lead role in monitoring and increasing customer satisfaction.
Act as point of contact with site occupants, property management/ Landlords to coordinate FM activities and ensure client needs are met.
Perform specific tasks assigned by the Facilities organization.
Provide Support for maintenance and housekeeping related activities.
Uphold Safety as our overriding priority.
Support and implement as necessary safety tools sue as Take 2s, Pre-Task Plans (STA), Safe Operating Practices, Safety Observation tours and Incident Investigations (5 Whys).
Ensure regulatory and standardsafetyrequirementsare in place and administered.
Participate in Energy and Environmental meetings and follow up on issues as required.
Conduct informational tenant meetings as required.
Support client Emergency Response plan and Evacuation plan coordination.
Key Qualifications/Skills:
Ability to deliver outstanding results within established timelines.
Customer Service Oriented
Ability to lead and motivate others.
Strong decision making and problem-solving skills.
Leadership
Professionalism
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Responsibilities:
Facility Management
Single point of accountability for the efficient and timely execution of common processes, responsible for assigned building 24/7.
Establish and maintain a safety-first culture by promoting and driving safe work practices timely training, best practices as well as delivering rewards and recognitions to promote safe behavior.
Drive performance as measured by client's Key Performance Indicators
Resolve FM issues at site, escalating when needed.
Manage operating expense budget including monthly variance reports.
Initiate purchase order requests for goods and services for sites within responsibility.
Manage subcontractors and suppliers to deliver goods and services against contracts and expectations.
Proven ability to manage an effective team consisting of custodians, technicians, groundskeepers etc andexternal contractors all staff facilities staff.
Drive and promote safety culture within portfolio including subcontractors, suppliers and visitors.
Work with Regional Manager to oversee the delivery of maintenance and repair services.
Ensure client satisfaction with delivery of Facility Management services and provide a lead role in monitoring and increasing customer satisfaction.
Act as point of contact with site occupants, property management/ Landlords to coordinate FM activities and ensure client needs are met.
Perform specific tasks assigned by the Facilities organization.
Provide Support for maintenance and housekeeping related activities.
Uphold Safety as our overriding priority.
Support and implement as necessary safety tools sue as Take 2s, Pre-Task Plans (STA), Safe Operating Practices, Safety Observation tours and Incident Investigations (5 Whys).
Ensure regulatory and standardsafetyrequirementsare in place and administered.
Participate in Energy and Environmental meetings and follow up on issues as required.
Conduct informational tenant meetings as required.
Support client Emergency Response plan and Evacuation plan coordination.
Key Qualifications/Skills:
Ability to deliver outstanding results within established timelines.
Customer Service Oriented
Ability to lead and motivate others.
Strong decision making and problem-solving skills.
Leadership
Professionalism
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
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